FAIRBURY, NE — A local hospital is warning southeast Nebraskans to be on alert for scam phone calls.
JCH&L Business Office Manager Kim Shadduck says Medicare and hospitals will never call and ask for your Medicare ID number or other personal health information.
Jefferson Community Health and Life in Fairbury says three people told staff they received calls regarding Medicare from caller ID numbers that identified JCH&L and other area hospitals.
“JCH&L or another hospital may call you about appointments or other information related to a visit. But if you are suspicious, please hang up and call us directly at 402-729-3351,” Shadduck said. “Please do not give your Medicare number, social security number or other such personal information over the phone.”
Don’t share your Medicare Number or other personal information with anyone who contacts you by phone, email, or by approaching you in person, unless you’ve given them permission in advance.
To help protect against identity theft, Medicare has mailed new Medicare cards to people with Medicare. Your new card has a new Medicare Number that’s unique to you, instead of your Social Security Number.
Medicare, or someone representing Medicare, will only call and ask for personal information in these situations:
A Medicare health or drug plan can call you if you’re already a member of the plan. The agent who helped you join can also call you.
A customer service representative from 1-800-MEDICARE can call you if you’ve called and left a message or a representative said that someone would call you back. Only give personal information like your Medicare Number to doctors, insurers acting on your behalf, or trusted people in the community who work with Medicare like your State Health Insurance Assistance Program (SHIP). · Be familiar with how Medicare uses your personal information. If you join a Medicare plan, the plan will let you know how it will use your personal information.
If you suspect identity theft, or feel like you gave your personal information to someone you shouldn’t have, contact the Federal Trade Commission.
- Fraudulent phone calls are being reported by JCH & L
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