New phone line for mental health appeals could arrive in California

SACRAMENTO, Calif .– California would step up to have advisers instead of police respond to people in mental health crisis under a bill supported Monday by gun violence prevention groups.

People who dial or text 9-8-8 would be in touch with counselors for help from mobile crisis support teams made up of mental health professionals.

Supporters say it’s a better option than calling 9-1-1, where police are often the first responders and advocates say the situation can often quickly turn violent. Those who still call the emergency line but report a mental health crisis will be transferred to 9-8-8.

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