When he left, he understood. I also suggested that growing the major was really my goal—I had no interest in eliminating this major, but wanted the department to address the small numbers.
There were two issues going on here. One was the obvious lack of students interested in Sky-Gazing. I believed there were ways to grow the major. But the other was Harry’s lack of awareness of the problem before I called it to his attention, and his initial unwillingness to address it.
How does your organization use data? Do you maximize its impact or do you just collect it and say, “Gosh, isn’t this interesting?” Good managers use the data to improve products, operations—everything in the organization. As I mentioned earlier, data tells stories, but managers have to use data properly if they want their unit to grow. My job was to ensure that each of my managers did so. While Harry was reluctant that day, he ultimately came around to understanding the importance of the data.
News Highlights Business
- RICHARDSON: Using data to grow or go | Local business news
- Check all news and articles from the Business news updates.