Today Apple news, Apple Posts Job Listing for Apple Card Service & Customer Experience Manager.
Apple posted a job posting for Apple Card Service & Customer Experience Manager, Wallet & Apple Pay on Thursday.
Apple Pay Manager
Noting that the Apple Wallet, Payments and Commerce team is growing rapidly, the listing is for a full-time senior position based in Austin, TX or Cupertino, CA.
Join the Apple Pay Wallet and Payments Operations team, working across our organization to understand, develop and improve our processes to support our customers and measure our impact on the experience. You will help us define our future vision, develop operational capabilities and help prepare for the launch of new product features. You will also play a key role in building and developing a team of program managers focused on creating and improving the service experience for Apple Card.
The primary role of the job is to manage the customer experience for the Apple Card service through communication channels such as SMS and phone calls.
Open Wallet, tap your Apple card, tap the three-dot icon at the top right, and that’s where you’ll find an area to send a message or call the support team.