CBI searches 6 firms over computer tech support fraud, recovers assets worth Rs 190 cr

In this news, we discuss the CBI searches 6 firms over computer tech support fraud, recovers assets worth Rs 190 cr.

The CBI recovered assets worth Rs 190 crore during its research against six companies booked to target Microsoft customers via a tech support scam, an investigation which received praise from the United States Department of Justice officials said Friday. During its September 17 searches, the agency also seized gold worth Rs 55 lakh, cash totaling Rs 25 lakh and a plethora of digital evidence indicating alleged harmful activities of the six accused companies, based in Delhi, Rajasthan and Uttar Pradesh, spokesman RK Gaur said in a statement Friday. The CBI is working with U.S. agencies and authorities in other friendly countries against fraudsters who have allegedly taken control of users’ computers remotely by sending them a pop-up message indicating the presence of malware on their systems, Gaur said.

Once the user dialed the number shown on the pop-up window, they were directed to the call center executives who demanded huge sums of money to clean the non-existent malware and also installed harmful software unnecessary on users’ computers, he said. The central agency had carried out searches of the premises of the accused companies – Softwill Infotech Private Limited and Saburi TLC Worldwide Services Pvt, based in New Delhi. Ltd, Innovana Think labs Limited, based in Jaipur and Systweak Software Private Limited, Benovellient Technologies Private Limited, based in Noida, and Saburi Global Services Pvt Ltd., based in Noida and Gurugram.

The searches were spread across various locations including Jaipur, Delhi, Noida, Gurgaon, Faridabad and Mainpuri (Uttar Pradesh) of private business premises and the living quarters of the accused as part of an ongoing investigation into the case, Gaur said. The US Department of Justice (DOJ) said in a statement Thursday that, in an “unprecedented collaborative effort”, the Central Bureau of Investigation (CBI) in India had taken action in conjunction with today’s filing against companies and individuals participating in the program located in Delhi, Noida, Gurgaon and Jaipur. “The Department of Justice sincerely appreciates the efforts of the CBI to stop and prosecute technical support fraud, government impostor fraud, and all other schemes directed at the American public.” Acting Deputy Attorney General Jeffrey Bossert Clark of the Civil Division said in a statement to the United States.

U.S. authorities have filed a lawsuit in Florida court against the scam on which the court issued a restraining order on Thursday to dismantle the internet infrastructure of suspected fraudsters. According to the complaint, Michael Brian Cotter, 59, of Glendale, Calif., Knowingly provided US support to India-based accomplices in pursuing the project, the DOJ statement said.

“Cotter facilitated the program through several companies, including Global Digital Concierge Pte, registered in Singapore. Ltd., formerly known as Tech Live Connect Pte. Ltd., Nevada registered companies Sensei Ventures Incorporated and NE Labs Inc., New York registered Kevisoft LLC and Kevisoft UK LTD in the United Kingdom. The temporary restraining order issued today by the court dismantles the American infrastructure of such defendants, such as the sites Web and payment processing relationships, and prohibits the defendants from continuing to facilitate the alleged scheme, ”he said. The complaint alleged that Cotter had been working with Indian conspirators since 2011 to create domains, set up shell companies and set up payment infrastructure through banks and payment operators.

“Individual victims have reportedly reported paying hundreds to thousands of dollars to the program for unwanted and unnecessary technical support services,” he said. Gaur said similar coordination is being done by the CBI with federal agencies in other countries. The CBI has made a concerted effort to quickly identify and dismantle any transnational cyber fraud network operated from India, he said.

News Highlights:

  • “The Department of Justice sincerely appreciates the efforts of the CBI to stop and prosecute technical support fraud, government impostor fraud, and all other schemes directed against the American public.” Acting Deputy Attorney General Jeffrey Bossert Clark of the Civil Division said in a statement to the United States. U.S. officials have filed a lawsuit in Florida court against the scam on which the court issued a restraining order on Thursday aimed at dismantling the internet infrastructure of suspected fraudsters.
  • CBI Research 6 Companies About IT Support Fraud and Recover Assets Worth Rs 190 cr
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