Crucial role of technology | Mirage News


Ramsay Health Care Australia is proud to play an active and important role in our country’s response to COVID-19. Our primary goal has been, and always will be, to protect the safety and well-being of our patients, employees and physicians. Our ability to adapt throughout the pandemic to continue providing high quality patient care is driven by a number of factors, including the critical role of technology and the timely creation of digital solutions.

The past year has further highlighted the importance of adopting and investing in technology to ensure that our employees are supported to provide excellent healthcare services in a variety of ways. From the start of the pandemic, our IT teams undertook a range of projects, including helping company staff work remotely and deploying a suite of virtual health services. These improvements mean that we are well prepared to handle the future challenges associated with the pandemic.

Our CIO, John Sutherland, was also recently topped the list of CIOs in Australia. The CIO50 List celebrates the stories of innovation and leadership from technology leaders who work in public and private sector organizations in Australia. John has earned the number one spot for 2020 due to creating a high performance culture that supports Ramsay’s workforce to deliver high quality patient care.

We know the healthcare industry is changing rapidly, so we will continue to pivot and innovate. We will invest more in technology to improve the patient experience and meet a growing demand for healthcare options outside of the traditional hospital setting. Some of my priorities for our business include creating digital gateways, digitizing our procedural areas of care, and taking an integrated approach across our business to create a more transparent patient journey.

I am excited about the opportunities before us as we embark on our technology journey and work with an exceptional network of people who live and breathe our Ramsay Way values.

See our Insight 2021 document

/ Public publication. The content in this public version is from the originating organization and may be ad hoc in nature, edited for clarity, style and length. See it in full here.

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