Govt implements AI, ML tools on ‘Champions’ portal for MSMEs

In this news, we discuss the Govt implements AI, ML tools on ‘Champions’ portal for MSMEs.

The government on Wednesday implemented artificial intelligence (AI) and machine learning (ML) tools on its one-stop-shop “ Champions ”, an initiative to better understand the issues faced by MSMEs and provide them with assistance. The Champions system was launched by Prime Minister Narendra Modi on June 1, 2020.

The multimodal system has a virtual level portal and physical control rooms equipped with technology in approximately 69 sites from the country. “Artificial intelligence has started giving the MSME ministry social media information regarding micro, small and medium enterprises (MSMEs) for its policy action through Facebook, Twitter, Instagram, blogs, forums and online news that were not available to us holistically, ”said an official statement.

The ministry said that until now, for redress of grievances, it has depended on complaints and data from the Champions portal. However, it will now be possible to know the emotions of those involved in or dependent on the MSME sector in real time, he said.

The ministry said the next phase, which would be geared towards real-time grievance processing and management, is in trial mode. This includes increasing control room and agent performance with AI-enabled chat bots for faster response to portal user queries, providing detailed real-time analytics and complaint resolution. through the portal.

The ministry is also actively working to bring the nation and MSMEs in the direction of Industry 4.0. Technology The Intel company has guided the ministry in implementing some of the AI ​​and ML tools, the statement said.

MSME Minister Nitin Gadkari explained the ministry’s work in this regard during the AI ​​summit organized by Intel. He said the whole concept, scope analysis and design had been done internally at the ministry with the help of the National Center for Informatics (NIC) and under the leadership of the local team. from Intel, he added.

News Highlights:

  • Technology The Intel company has guided the ministry in implementing some of the AI ​​and ML tools, the statement said. MSME Minister Nitin Gadkari explained the ministry’s work in this regard during the AI ​​summit organized by Intel.
  • Government implements AI and ML tools on the ‘Champions’ portal for MSMEs
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