Retailers, consultants, suppliers and more are meeting online through January 21 to consider their next steps as they adapt to an industry forever disrupted by the COVID-19 pandemic.
“The pandemic changed everything overnight about how we live, how we work and how we operate as retailers,” said Mike George, CEO of Qurate Retail Group, owner of several retail brands in well-known line and physics, including QVC and Zulily, and president of the National Retail Federation, which produces the event. “We have been facing massive store closures and huge changes to online shopping, all compounded by major supply chain challenges.
The industry was facing massive disruption even before the pandemic. As shoppers continued to move online, retailers strived to develop the e-commerce and supply chain technology needed to deliver great experiences, a digital transformation process that some called a “retailpocalypse,” said. noted George.
In reality, however, the industry was …
- According to the source NRF 2021: How Tech Help retailers optimize supply chains
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