800.com review 2024: Secure Your Toll-Free Number

800.com is a simple but complete business phone service for startups, small businesses, and people who work for themselves.

800.com is a cloud-based phone service that helps businesses and people improve their interactions with customers by giving them toll-free numbers. Toll-free numbers are just one of the services they provide. Other services include personal greetings, text messaging, custom vanity numbers, call forwarding, and advanced call routing options. By putting these tasks in one place, 800.com helps businesses improve their interactions with customers and increase their overall output. They also have an easy-to-use platform that lets customers easily manage their toll-free numbers and call settings.

800.com: Description

800.com is a website that sells cloud-based phone numbers. It opened in 2008 and has tens of thousands of customers. 800.com has call forwarding and deep and insightful call analytics that help you see opportunities and trends. They also make sure you never miss a lead. 800.com also has smart SMS tool features that customers can use to get in touch with prospects. You can get local, toll-free, and vanity numbers from 800.com, which is a business phone number service platform.

It has three cheap plans that start at $29 a month and include phone extensions, a fax number, and a set amount of message and call minutes. Call management lets you forward calls, keep track of them, and look at the data. Small businesses and new businesses that want to run multiple toll-free lines from one place should use 800.com. It’s also great for business owners who want to improve their SMS marketing campaigns with tools like mass texting and automating messages.

Official site

800.com: Pricing

800.com review

800.com has different pricing plans so that businesses of all sizes can find one that works for them. The prices are about the same as those of other companies, but there are a few things you should think about when picking a plan. There are three main price plans on 800.com: Personal, Unlimited, and Pro.

PlanMinutesToll-free numbersAdvanced featuresAnnual PriceMonth Price
Personal1,0001Yes$25/PM$29/PM
UnlimitedUnlimited1Yes$64PM$75/PM
Pro50005Yes$127/PM$149/PM

Because it comes with 1,000 minutes per month for one toll-free number, the Personal plan is great for small businesses that don’t get many calls. Businesses that get a lot of calls should choose the Unlimited plan because it gives them unlimited minutes on one toll-free number. For businesses that need more advanced features, like voicemail transcription, call recording, and call routing, the Pro plan is the way to go.

Key Features Table

Toll-free numbers and other business phone services from 800.com are reliable and don’t cost a lot of money. It has a lot of features, such as analytics, voicemail, auto attendant, and call forwarding. Also, it is simple to use and has great customer service.

Key FeatureDescription
Toll-free numbersGet a toll-free number that your customers can call for free.
Vanity numbersGet a custom phone number that is easy to remember and spell.
Call forwardingForward calls to any phone number you choose, so you can always be reached.
Call recordingRecord your calls for training, quality assurance, or legal purposes.
Outbound callingMake outbound calls from your toll-free number using the 800.com app.
SMS messaging/textingSend and receive SMS text messages from your toll-free number.
Virtual faxReceive faxes to your toll-free number and view them online or download them to your computer.
Call analyticsTrack your calls by time, date, location, and more.
Simultaneous call forwardingForward calls to multiple phone numbers at the same time.
Sequential call forwardingForward calls to a series of phone numbers in order, until one answers.
VoicemailReceive voicemail messages from your customers and listen to them online or download them to your computer.
Auto attendant (extensions)Set up an auto attendant to greet your customers and direct them to the right person or department.
Custom main greetingRecord a custom greeting for your auto attendant.
Custom voicemail greetingRecord a custom greeting for your voicemail box.
A comprehensive inboxView all of your calls, voicemails, and text messages in one place.
Custom auto repliesSet up custom auto replies to respond to text messages and fax messages.
Mass texting/campaignsSend mass text messages to your customers for marketing or promotional purposes.
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Interface and Use

It’s easy to find the information you need on 800.com’s website because it has a clean and simple layout. There is a search bar on the home page where you can look for vanity numbers, toll-free numbers, and other services. You can also look through a list of often-used groups, like personal, business, and customer service. When you find a toll-free number you want to know more about, you can click on it. The price, availability, and features of the product will all be listed on the page.

The number can also be added to your cart or purchased immediately. If you already have an online 800.com account, you can manage your toll-free number through it. On your account dashboard, a list of all of your numbers is visible. Additionally, you can make use of functions like call analytics, call tracking, and call forwarding. Give your customers and clients your toll-free number and tell them how to use it. They can call you from anywhere in the US for free.

Setup

A lot of people and businesses find it easy to set up and manage their phone systems with 800.com. Users can easily find the numbers that work best for them thanks to a quick and easy setup process and a number selection that is easy to use. For businesses, this means setting up their phone systems with as few problems as possible, so they can focus on what they do best.

Features

800.com review

800.com follows the rules set by the Federal Communications Commission (FCC) for protecting and using toll-free numbers that let people move their numbers. The service provider has a lot of tools for handling calls. To answer calls, you can use your browser or the mobile app, or you can forward calls from your landline.

Integrated Text Messaging

Businesses can get an all-in-one solution from 800.com that lets them enjoy all the benefits that only a full communications platform can offer, such as an integrated SMS messaging system. With seamless SMS messaging integration, businesses can improve how they communicate, make their operations run more smoothly, boost their marketing campaigns, and make the most of how their brand interacts with customers.

Advanced Contact Marketing Capabilities

800.com is a company that provides phone services, keeps track of calls, and phone numbers. It has many advanced features and functions. These features include number reporting, keyword spotting, and figuring out how people feel about something. Businesses can improve their operations, SMS campaigns, and marketing strategies with the help of the platform’s advanced call marketing tools. In addition, they let users learn useful things from talking to many customers.

Call Forwarding

800.com review

800.com is one of the best places to get toll-free numbers and services that forward calls. Because they have many call forwarding plans and features, they can meet the needs of any business. One of the best things about 800.com call forwarding is that you can send calls to any phone number in the world, whether it’s a cell phone or a landline. This makes it easy for companies to look professional and give their customers an easy way to get in touch with them.

You can make your own custom call forwarding rules, which is another popular feature of 800.com call forwarding. Calls can be sent to different departments or employees based on the day of the week, the time of day, or the caller ID. This can help make sure that calls are taken care of quickly and correctly. 800.com also has a lot of other features besides just forwarding calls, like voicemail transcription, call recording, and call analytics. These features can help companies do a better job with customer service and sales.

Vanity Numbers

800.com review

800.com is one of the best places to get a vanity phone number, which are unique phone numbers that businesses can use to promote their brand or services. Most of the time, vanity numbers are easy to remember and spell. Businesses can use them in ads and marketing to make themselves stand out from their competitors. You can find many different kinds of vanity numbers at 800.com.

These include numbers that spell words or phrases, numbers with digits that repeat, and numbers that begin with common prefixes like 800, 888, and 855. 800.com also has a premium vanity marketplace where companies can buy vanity numbers that are already being used. Businesses can use the 800.com website to search for a vanity number by typing in a word or phrase.

Following this, 800.com will show a list of phone numbers that are available and match the search terms. You can also look through the 800.com vanity marketplace to find premium vanity numbers that are already being used by other businesses. A business can sign up for an 800.com account and activate the vanity number once they have chosen one.

Call Tracking

800.com review

800.com has a complete call tracking service that helps businesses keep track of and measure how well their marketing campaigns are working. Businesses can see which campaigns bring in the most calls, which keywords work best, and which call centers do the best with 800.com call tracking. Track calls with 800.com is simple to set up and use.

Adding a tracking code to your website and marketing materials is all it takes for a business to start keeping track of calls right away. 800.com will keep track of all calls that come from those sources once the tracking code is set up.

Call Analytics

800.com review

800.com Call Analytics is a powerful tool that lets companies look at their call data and learn important things about how they interact with customers. It gives you many metrics, such as the number of calls, the length of the calls, the wait times, the rates of call resolution, and information about the callers. This information can help businesses handle calls better, find places where they can do better, and make smarter choices about their marketing and customer service plans.

Better handling of calls: 800.com Call analytics can help companies figure out how they can improve the way they handle calls. Companies can use the information to find out when their phone lines are busiest so they can make sure they have enough staff to answer calls quickly. Businesses can also use the data to find calls that are dropped or transferred more than once. This could mean that there is a problem with their IVR or call routing system.

Better customer service: 800.com Call analytics can help companies figure out what problems their customers are having and how they can make their customer service better. For instance, companies can use the information to find out which goods or services customers ask about or complain about most often. After getting this information, businesses can use it to train their customer service reps more effectively or make changes to their products or services to address customer complaints.

More effective marketing campaigns: 800.com It is possible for businesses to keep track of the results of their marketing campaigns and see which ones bring in the most calls. Then, this data can be used to make marketing campaigns more effective and better use of resources.

Business Texting

800.com review

800.com is a leading toll-free and business phone provider. 800.com has also expanded into business texting in recent years, offering a variety of features and benefits to help businesses of all sizes communicate with customers. Reach is a major benefit of 800.com for business texting. 800.com’s SMS platform connects to over 99% of US mobile phones, ensuring delivery.

800.com also offers international messaging options to reach customers worldwide. Easy use is another benefit of 800.com’s business texting platform. 800.com’s online portal simplifies text message creation, sending, and campaign tracking. 800.com’s API lets you integrate business texting into CRM or marketing automation systems.

Numerous features on 800.com can enhance business texting campaigns. Sending customized messages, scheduling them, and monitoring open and click-through rates are all possible with 800.com. Additionally, 800.com offers resources and templates to assist you in creating text messages that are effective for sales, customer support, and marketing.

API

800.com review

When it comes to business communication needs, no one does it better than 800.com and their toll-free numbers. Toll-free numbers, vanity numbers, call forwarding, call analytics, call tracking, business texting, and an array of APIs are just some of the products and services they provide. 800.com is well-liked for its user-friendly website and dependable, low-priced services. Customers can get a toll-free number and start using it in a matter of minutes after signing up for a free account. 800.com also provides numerous tools and features to improve the management of communications for businesses.

Customer Support

800.com has many ways for customers to contact customer service, so it’s easy for both businesses and individuals to get the help or answers they need about the service. For example, the service provider’s website has a help desk portal with step-by-step instructions on how to use the service and get the most out of it.

This self-service portal covers a lot of ground, like how to use the platform, create an account, organize and manage call routing rules, keep track of inboxes, and send a lot of SMS messages at once. Online at 800.com, there is also a service called “request submission” that lets you describe your request in detail and upload any files that are related.

Pros and Cons

Toll-free numbers and other business phone services from 800.com are reliable and don’t cost a lot of money. It has a lot of features, such as analytics, voicemail, auto attendant, and call forwarding. Also, 800.com is simple to use and has great customer service. I suggest that you check out 800.com if you are looking for a business phone service.

Pros

  • Competitive pricing
  • Wide range of features
  • Easy to use
  • Excellent customer service

Cons

  • Some add-on fees can apply
  • Billing statement can be difficult to understand

Final Words

800.com is a simple but complete business phone service for startups, small businesses, and people who work for themselves. On top of a lot of other features and functions, it gives you a lot of different toll-free and vanity numbers. Any small business that wants to improve its marketing and phone system will benefit a lot from the platform. With powerful call forwarding, tracking, and analytics tools, the service can help you interact with your customers better.

Editorial Staff
Editorial Staffhttps://www.bollyinside.com
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!

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Other services include personal greetings, text messaging, custom vanity numbers, call forwarding, and advanced call routing options. By putting these tasks in one place, 800.com helps businesses improve their interactions with customers and increase their overall output.800.com review 2024: Secure Your Toll-Free Number