An Electronic Performance Support System (EPSS) is a computer software program that enhances user performance, allowing workers to complete their jobs with the least amount of outside assistance or training. By using EPSSs, organizations can lower the cost of employee training while improving productivity.
The Benefits of EPSSs:
- Help employees complete tasks more quickly and accurately
- Provide just-in-time training
- Assist with real-world application tasks
- Provide additional knowledge about the user’s position and the employer’s industry
With user-friendly software like WalkMe, EPSSs are now more accessible than ever. These software programs are often connected to other programs to give users specific instructions while they utilize certain tools. Additionally, EPSSs can function as a query system that the user can utilize to retrieve data as required. The main goal is to provide just-in-time training while blending classroom instruction with real-world application. As a coach, an EPSS leads users through a process to achieve better performance results.
What EPSSs are used for:
An EPSS is used to accomplish specific online tasks or functions, with a primary focus on mission support. Although learning is frequently incorporated into the EPSS, the main function is to improve output and performance.
FAQs:
What is the primary purpose of an EPSS?
An EPSS’s primary purpose is to enhance user performance by providing just-in-time training while blending classroom instruction with real-world application.
What are the benefits of an EPSS?
The benefits of an EPSS include improved productivity, less need for outside assistance or training, quicker and more accurate completion of tasks, and additional knowledge about the user’s position and the employer’s industry.
What types of tasks can be accomplished with an EPSS?
EPSSs help users accomplish specific online tasks or functions, with a primary focus on mission support.
An EPSS is an indispensable tool for improving employee performance and productivity. With user-friendly software now readily available, it’s easier than ever to implement an EPSS into any organization.
