Modem hijacking, also known as “Internet dumping” or “dialer hijacking,” is a type of high-tech cramming that could cost consumers hundreds of dollars if it happens while using a dial-up internet connection. It occurs when a virus or program downloads through a pop-up window, email, or website, switches the modem to a costly long-distance connection, and disconnects it from the local connection number. Unfortunately, customers are usually only aware of the issue when they receive their phone bills.
Preventing Modem Hijacking
The most important step towards preventing modem hijacking is to carefully review telephone bills and keep copies of earlier statements. Here are some other protective steps:
- Install and regularly update antivirus software and firewalls.
- Avoid unfamiliar pop-ups or emails and be cautious clicking on links from unknown sources.
- Limit the usage of dial-up internet connections.
- Use parental control software to prevent children from accidentally downloading malware.
Frequently Asked Questions (FAQ)
What is modem hijacking?
Modem hijacking is a type of high-tech cramming where a virus or program downloads through a pop-up window, email, or website, switches the modem to a costly long-distance connection, and disconnects it from the local connection number. It may cost consumers hundreds of dollars if it happens while using a dial-up internet connection.
How do I prevent modem hijacking?
The best ways to prevent modem hijacking are to install and regularly update antivirus software and firewalls, avoid unfamiliar pop-ups or emails, limit the usage of dial-up internet connections, use parental control software to prevent children from accidentally downloading malware, and carefully review telephone bills and keep copies of earlier statements.
Don’t let modem hijacking catch you off guard. Take these precautionary measures to protect yourself from becoming a victim.
