Rich presence refers to a user’s current availability status across various communication channels, including email, instant messaging, office phones, smartphones, and tablets. In an instant messaging system, this status can be set manually or automatically adjusted based on inactivity.
Unified communications enables a user to have a rich presence by sharing additional information related to their current situation, such as the device they are using, its operating environment, their location, local time, and other details they may choose to share.
What is the difference between presence and rich presence?
Presence refers to a user’s availability status in an instant messaging system. Rich presence, on the other hand, includes additional details about the user’s current situation, such as their device, operating environment, and location, among others.
How can rich presence benefit users?
Rich presence can benefit users by making it easier for them to communicate and collaborate with others. By knowing a person’s current situation, other users can make informed decisions about how and when to interact with them.
What are some examples of rich presence?
Examples of rich presence include a user’s device type, operating environment, location, local time, and any other messages they choose to share.
In summary, rich presence in unified communications refers to a user’s real-time availability status and other details related to their current situation. This feature can be useful in enhancing collaboration and communication among users.