If you use Microsoft’s cloud storage service, OneDrive, to save your files in the cloud, you may encounter errors like OneDrive Error Code 0x8004de4. This error message appears when you try to access OneDrive and states- “There was a problem connecting to OneDrive. Please check your internet connection and try again. (Error code: 0x8004de40)”.
In this article, we will provide you with simple solutions that can fix this error and help you access OneDrive on your Windows 10 PC without any hassle.
How to Fix OneDrive Connectivity Error Code 0x8004de40
1. Check Internet Properties
The TLS 1.0 and higher protocols allow you to establish encryption channels on a computer network. Therefore, if they are disabled, your OneDrive client may not work correctly. Follow these steps to enable these protocols:
- Press the Windows + R key combination to open Run.
- Type inetcpl.cpl and click OK to open the Internet Properties window.
- Open the Advanced tab.
- In the Settings, scroll down to find the following options and select the corresponding check boxes: Use TLS 1.0, Use TLS 1.1, Use TLS 1.2.
- Click Apply and OK to save your changes.
2. Reset OneDrive Client Settings
You can also reset the OneDrive client settings to fix the error. Follow these simple steps:
- Click Start and select Settings.
- Click Applications.
- Select Apps & Features.
- Find OneDrive and select it.
- Click on Advanced Settings.
- Scroll down to the OneDrive Advanced Settings window and tap Exit.
- Scroll down again and hit Reset.
- Click Reset to confirm the action.
- Close the Windows Settings window, restart OneDrive, and see if anything has improved.
3. Configure Internet Proxy Settings
If you are using a proxy server to connect to the internet, you can configure the internet proxy settings by following these steps:
- Press Windows + R to open Run.
- Type inetcpl.cpl and click OK to open the Internet Properties window.
- In the Internet Properties window, click the Connection tab.
- Click Local Network Settings.
- Under LAN Settings, uncheck Use a proxy server for your local network.
- Then enable the Automatically detect settings option.
- Click Apply and OK to save your changes.
Final Thoughts
These are the three simple solutions that can help you fix OneDrive Connectivity Error Code 0x8004de40 in Windows 10. If you are still unable to access OneDrive, contact Microsoft support for further assistance.
FAQs
What is OneDrive?
OneDrive is a cloud storage service from Microsoft that allows you to store your files and access them from anywhere with an internet connection.
What is OneDrive Error Code 0x8004de40?
OneDrive Error Code 0x8004de40 is an error message that appears when there is an issue with OneDrive’s internet connectivity.
What are the Solutions to Fix OneDrive Error Code 0x8004de40?
The solutions to fix OneDrive Error Code 0x8004de40 are: Check Internet Properties, Reset OneDrive Client Settings, and Configure Internet Proxy Settings.
What to do if the OneDrive Error Code 0x8004de40 still persist?
If the OneDrive Error Code 0x8004de40 still persists,contact Microsoft support for further assistance.
