This guide will show you different ways to Fix ‘Google Chat Not Working’ Issue. If there’s one thing in the tech world that confuses me, it’s the large number of chat apps that the Silicon Valley giant puts out and then puts to rest. Most of Google Talk, Google Plus, Google Hangouts, Google Allo, Google Chat, Google Duo, and Google Meet were at the top one day, but a few months or a year later, they were forgotten.
As of right now, it looks like they may have finally decided to go with Google Chat, which is a replacement for Hangouts Chat. If we talk about what it has to offer, it meets all the important requirements. There are things like direct messages, group chats, and “spaces” that fall into this category. Plus, the fact that it works with Gmail makes it easier to use it right from the email program.
Even though it comes with a lot of good things, it also has its fair share of problems. Google Chat has been bugged in many ways, like not responding, crashing and lagging often, not being able to send or receive messages, or not getting notifications. If you find yourself in the same situation, this guide will help you out. Follow along to find out what to do.
Common Reasons Behind Google Chat Not Working
- Problems with your internet connection: If your internet connection isn’t good, Google Chat might not be able to connect to the servers. Try restarting your router or modem, or if you’re using a wireless connection, move closer to your router.
- Browser problems: If you’re using a browser that Google Chat doesn’t support or if the cache or cookies in your browser are broken, Google Chat might not work right. Try clearing the cache and cookies in your browser, or use a different browser.
- Account problems: If there is a problem with your Google account, Google Chat might not work. You could try signing out of your account and back in, or you could reset your password.
- Server problems: If there is a problem with Google’s servers, not everyone might be able to use Google Chat. If you’re sure that your internet connection and browser are working properly and you’ve already tried signing out and back in, you can check the Google Workspace Status Dashboard to see if there are any known server problems. You can look it up on the official visit website if you want any more information on this subject, which you can do right now.
Fix: ‘Google Chat Not Working’ Issue
Clear Browser Cache and Cookies
For Google Chrome
- Click on the three-dot menu in the top-right corner.
- Go to “More tools” and then “Clear browsing data.”
- Select “Cookies and other site data” and “Cached images and files,” then click “Clear data.”
For Mozilla Firefox
- Click on the three-line menu in the top-right corner.
- Go to “Library” and then “History.”
- Click on “Clear Recent History” and select “Cookies” and “Cache,” then click “Clear Now.”
Clear local data from the app or browser and check permissions
- Open Settings.
- Select Apps.
- Choose Google Chat.
- Open Storage.
- Clear data and restart your device.
- Make sure that the app has all the necessary permissions.
Remove and add your Google Account again
- Remove your Google Account.
- Add your Google Account again.
- Chat should start connecting and you can send and receive messages.
- Alternatively, use “Incognito” mode to sign in and check for improvements without deleting your account.
- Go to the menu with three dots and open a new window that isn’t tracked.
- Open Settings on your Android.
- Navigate to Accounts.
- Select Manage Accounts.
- Click on your account to remove or delete it.
- Restart the device.
- Add the account again.
- If the issue persists, seek help & feedback by going to the app’s “hamburger menu”.
Check Your Internet Connection
- Verify your internet connection when facing any online service issue.
- Ensure you have a stable and reliable internet connection to avoid disruptions in Google Chat.
- Try refreshing your browser or restarting the Chat application to see if the problem persists.
FAQs
The only problem is that cached data can get corrupted, especially if the files are old. Every once in a while, it’s good to clear all cache and data. This will restart your messaging app.
If you get a message saying that Google Chat has been restricted, it means that it has been shut down. You should read the message to find out why it was shut down and if you can appeal the suspension.
How does Google Chat work? Google Chat is a secure communication tool that makes it easy for businesses to talk to each other within the Google Workspace ecosystem. Teams can work together by texting, building collaborative chat rooms, sharing documents, giving presentations, and setting up web conferences.
