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Amazon’s Fire TV devices are one of the most popular ways to watch Netflix and Hulu, play music through Spotify, and even stream some games on the Internet. However, no matter how good Amazon devices are, it’s not uncommon to experience internet connection issues to some degree. It can be very annoying when you have to deal with network problems. Amazon Fire TV Stick is one of the best streaming devices out there. It offers a fantastic variety of content and has other amazing features that turn a regular TV into a smart TV.
However, without a Wi-Fi connection, it’s nearly impossible to take full advantage of many of the Fire TV Stick’s features. If you’re on this page because your Fire TV Stick is having trouble connecting, see the next section for troubleshooting tips for a Fire TV Stick not connecting to a Wi-Fi network. However, a Fire TV Stick can sometimes be a headache if it simply won’t connect to a Wi-Fi network. There are many ways to fix this problem. Here are some troubleshooting tips.
Fix ‘Firestick won’t connect to WiFi’ issue
Check the router connection
It is important, first of all, to check certain things with the router. A Fire TV Stick will connect to a Wi-Fi network only when its Wi-Fi router is working properly. You need to make sure that it is connected with the Fire TV Stick and there are no obstacles in the connection. If you find that DHCP is disabled, you need to assign a static IP to the Fire TV Stick.
It will be better if you also make sure that the router is connected only to a certain number of devices. In case the number of connections has reached the maximum, you can increase the setting for the number of connections. Alternatively, you can unplug some other devices to adjust the Fire TV Stick connection.
One more obstacle to Fire TV Stick connection may be in the router’s admin panel. Your Fire TV Stick may be blocked or blacklisted in the router’s admin panel. In such a case, you just need to unlock or whitelist your Fire TV Stick in the router’s admin panel and then connect it to the Wi-Fi network.
Connect Fire TV Stick to an HDMI Extender
Your Fire TV Stick may not fit properly into the HDMI port on your TV. All you need to do is use the HDMI extender on your Fire TV Stick. Not only will it ensure that the device fits properly, but it will also improve Wi-Fi network connectivity. Also, the Fire TV remote will work better with an extender.
Show Wi-Fi SSID
If your Wi-Fi network is not showing in the list of available networks on your Fire TV Stick, then your Wi-Fi network may be set to hidden. In such a situation, you need to show your Wi-Fi network or connect the Fire TV Stick to the hidden Wi-Fi network. To connect to the hidden Wi-Fi network, follow these steps:
- Open the settings menu of your Fire TV Stick.
- Select the network.
- Scroll down to where you find “Join another network.” Click on it.
- Next, you need to enter the SSID (read: name) of the Wi-Fi network. Then proceed by clicking the Play/Pause button.
- Select the type of network security and continue again by clicking the Play/Pause button.
- Now enter your network password and continue clicking the Play/Pause button.
- Finally, confirm the network details you provided and tap CONNECT (Play/Pause button on the remote). In this way, you can connect your Fire TV Stick to the hidden Wi-Fi network.
reboot router
In case there are no issues with the router connection or network visibility, and the Fire TV Stick still does not connect, then you should opt for the reset option. You simply have to restart your router and then connect the Fire TV Stick back to the router. In this way, you can troubleshoot internal system issues.
Reset Fire TV Stick
The Fire TV Stick can be reset by following these steps:
Using remote shortcut:
You need to press and hold the Play/Pause button and the Select button on the remote of your Fire TV Stick remote, together for a few seconds. This will prompt a message that says “Your Amazon Fire TV is shutting down” and will automatically restart the Fire TV Stick.
From the settings menu:
- Go to the Settings menu of the Fire TV device.
- Select ‘My Fire TV’.
- Now select Restart.
- To confirm, select the Restart option.
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