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Check How to Fix ‘YouTube Not Playing Videos’ Issue on Edge Browser
Depending on your computer, Microsoft Edge not playing YouTube videos issue can manifest itself in different ways. Some users reported that YouTube videos did not load at all, while others reported seeing a black screen, no sound, or no video when trying to use YouTube in the Microsoft Edge browser. In certain cases, you may get an error message saying “An error occurred” when trying to play YouTube videos in Microsoft Edge browser.
You should be able to fix YouTube issues in Microsoft Edge browser using one of the following methods. The issue is not uncommon in the Microsoft Edge community. If you’re using Edge as your default browser, you may sometimes find that things change without your knowledge, especially after a recent Windows update. These changes made by the update could be the cause of the problem. There may also be other reasons to cause a setting change resulting in Microsoft Edge not being able to play YouTube videos properly.
Fix ‘YouTube won’t play videos’ issue in Edge browser
Try the InPrivate window
The first thing to do is try to play a video in an InPrivate window in Edge. This will help you check if one of the extensions is causing the problem. To access InPrivate mode in Edge, click the three-dot menu icon in the top right corner and select New InPrivate Window or use the keyboard shortcut Ctrl+Shift+N.
disable extensions
While you may be using third-party extensions in Edge to improve productivity, not all extensions are well designed. If one of those extensions breaks video playback in Edge, you’ll need to disable all extensions to isolate the problem. Here’s how to do it.
- Open Microsoft Edge. Then use the three-dot menu icon to open Extensions.
- Select Manage extension.
- Turn off the switches next to the extensions to disable them.
Disable hardware acceleration
When hardware acceleration is enabled, Edge will assign graphics-intensive tasks to your GPU instead of the CPU. But if you’re having trouble loading videos in Edge, try disabling hardware acceleration to see if that helps.
- In Microsoft Edge, click the ellipsis icon in the upper right corner to open Settings.
- Use the left panel to navigate to the System and Performance tab. Then turn off the switch next to “Use hardware acceleration when available.”
Disable the SmartScreen feature
Microsoft Defender SmartScreen is a useful feature in Edge that gives you a safer browsing experience by scanning web pages before they load. But sometimes this feature can also interfere with Edge and falsely block websites that are safe. Try disabling SmartScreen momentarily to see if that resolves the issue.
- Open Microsoft Edge and click the menu icon to open Settings.
- Switch to the “Privacy, search and services” tab. Scroll down to the Security section and turn off the switch next to Microsoft Defender SmartScreen.
Clear cache data
Typically, each web browser collects cache data while browsing the web. And Edge is no different in this regard. The issue occurs when this cache data gets corrupted and starts interfering with Edge functionality, leading to issues like videos not playing. You can try clearing the cache in Edge to see if that improves the situation.
- Open settings in Edge. Go to Privacy, search and services and scroll down to the Clear browsing data section. Then click the Choose what to delete button.
- Select All time in Time range. Check ‘Cached images and files’ and hit Clear Now.
- Once done, restart Microsoft Edge and see if you can play videos.
Reset flags on edge
Using flags in Edge gives you access to features like parallel downloads, smooth scrolling, and such. But since these features are experimental, they can also cause such problems during browsing. Therefore, it is best to avoid using them if you are having trouble playing videos or downloading files.
- Open Microsoft Edge, type edge://flags in the address bar at the top and press Enter.
- Click the Reset All button in the top right corner and then hit Restart for the changes to take effect.
reset border
So, it has come down to this. If none of the solutions have helped, then it’s time to reset Edge to its default settings. Resetting Edge will remove all your extensions, startup settings, and clear cookies and site cache. Fortunately, your saved passwords, bookmarks, or browsing history will not be affected.
- Launch Microsoft Edge and click the three-dot menu icon to open Settings.
- Switch to the Reset Settings tab. On your right, click Reset settings to default.
- Choose Reset on the prompt.
Final words: How to Fix ‘YouTube Not Playing Videos’ Issue on Edge Browser
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