WhatsApp and Viber are two popular messaging apps that let users send messages, make calls, and share media over the internet. WhatsApp is a free app for sending messages that came out in 2009. It has many features, such as instant messaging, voice and video calls, group chats, and the ability to share photos, videos, and other files. End-to-end encryption keeps the messages and phone calls of WhatsApp users private and safe.
Viber is a free app for sending messages that came out in 2010. It has many features, such as instant messaging, voice and video calls, group chats, and the ability to share photos, videos, and other files. Viber uses end-to-end encryption to make sure that its users’ messages and calls are private and safe. Viber also lets users change the app’s theme, background, and notification sounds, as well as make other changes. Both WhatsApp and Viber can be used on a variety of platforms and devices, and they have become popular because they are easy to use and have a lot of features.
Pricing
WhatsApp is also free to use, including the app WhatsApp Business.
WhatsApp vs Viber: Comparison Table
| Feature | Viber | |
|---|---|---|
| Instant messaging | Yes | Yes |
| Voice and video calls | Yes | Yes |
| Group chats | Yes | Yes |
| End-to-end encryption | Yes | Yes |
| Cloud-based messaging | Yes | Yes |
| Customization options | No | Yes |
| Channels for broadcasting messages | Yes | Yes |
| Self-destructing messages | Yes | Yes |
| Third-party integrations | Limited | Yes |
| Customer support | Help Center and email support | Help Center and email support |
| Official website | Visit Website | Visit Website |
Common Features
In this comparison between Viber and WhatsApp, you can see that both services have something unique to offer their users. Whichever service you choose, some features are available on both services. These include end-to-end encryption, voice and video calls, voice and video recording, multimedia and document transfer, group chats and multi-platform support.
While both services offer all of these features, there are certain quality differences in the way these services are implemented. For example, WhatsApp and Viber’s group chat options are completely different. While WhatsApp is easy to use, Viber offers incredible versatility in terms of creating groups, communities and full broadcast lists.
Messaging Features
Both platforms allow you to chat with your friends in person and in groups. But only Viber lets you communicate in a community that has no restrictions on participants. While Viber lets you make unlimited worldwide calls with people who don’t have Viber for a low rate of $5.99, WhatsApp lacks that.
WhatsApp and Viber allow you to share files with colleagues for faster collaboration, media files and stickers with friends to spice up chats. While customizing your stickers while chatting is a breeze in Viber, WhatsApp offers that only if you use WhatsApp Web Not every message needs to stick all the time. That said, WhatsApp and Viber bring features for disappearing messages. Viber also goes a step further for your privacy. You can hide your chats with a PIN.
Support & Integrations
The app provides APIs that allow you to create unique experiences without registration fees. The team supports you through the integration and development process. You get a tech stack from which you can develop bots using REST, Python or NodeJS, and their open-source projects are maintained by an active contributor community and Viber itself.
An API is included for integration purposes so that medium and large businesses can power their communications with customers worldwide for easy, secure and reliable connection. You can also take it to market and collaborate with messaging experts in WhatsApp’s global business solutions guide for business-to-customer communications.
WhatsApp: Pros and Cons
Pros
- Large user base, making it easy to connect with friends and family
- Simple and user-friendly interface
- End-to-end encryption for secure messaging and calling
- Integration with Facebook and Instagram
Cons
- Limited customization options
- Limited support for third-party integrations
Viber: Pros and Cons
Pros
- Good customization options, including themes and notification sounds
- End-to-end encryption for secure messaging and calling
- Integration with third-party apps like Spotify and YouTube
- Available on multiple platforms
Cons
- Smaller user base compared to WhatsApp
- Limited support for business accounts
Which one should you consider?
It is safe to say that there are no losers here. These two apps are similar in services, features, security and cost. Your choice will probably come down to personal preference for interface design, unless you know people who use one app or the other.
FAQs
Viber has many advantages, but also some disadvantages. The limitation on file sharing. It can be difficult to access upgraded Viber on some mobile devices. Getting old data back after reinstalling Viber is challenging.
WhatsApp is easy to use and navigation through its features is simple and straightforward. And with limited features, there is a shorter learning curve. Viber may seem more cluttered. WhatsApp has more users: While Viber has more than 800 million users, WhatsApp has roughly 1,200 million.
