Best Social Media Analytics Software 2024: optimize workforce efficiency

Social media analytics is the ability to collect and interpret data from social channels to support business decisions.

As the world of digital connectivity changes quickly, businesses try to stay ahead of the competition by carefully studying their social media presence. The best Social Media Analytics Software is at the forefront of this transformative journey. It is a technological marvel that helps businesses figure out how to engage with people online.

This cutting-edge software goes beyond traditional metrics by giving you a full set of tools to analyse, interpret, and improve your social media performance. This level of social media knowledge gives businesses the tools to understand how their audiences act, keep track of how well their campaigns are doing, and use real-time data to make smart decisions.

With their powerful algorithms, these analytics platforms dig deep into social media to find trends, sentiments, and key performance indicators. The software takes raw data and turns it into intelligence that can be used. It does this by measuring things like reach and engagement and breaking down demographic details. Below, we have mentioned the best Social Media Analytics Software.

What is Social Media Analytics Software?

Social Media Analytics Software is a programme that keeps an eye on and figures out information from social media sites. It keeps track of metrics like engagement, likes, shares, and comments, which gives you information about how well your social media campaigns are doing. This software helps people and businesses figure out who their audience is, see how well their social media strategies are working, and make decisions based on data. Some of the most popular features help you get the most out of your social media efforts by analysing sentiment, benchmarking competitors, and finding trends.

Benefits of Using Social Media Analytics Software

Businesses and people who want to understand and improve their social media presence can benefit from social media analytics software, which gives them useful insights and metrics. These are some good reasons to use software for social media analytics:

???? Performance Measurement: A software called analytics can help you keep track of key performance indicators (KPIs) like engagement, reach, likes, shares, comments, and click-through rates. This lets users figure out how well their social media efforts are working.

???? Audience Insights: Look at your audience’s age, gender, interests, and behaviours to learn more about them. You can use this information to make your content more relevant to the people you want to reach.

???? Content Optimisation: Use analytics to find the most interesting types of content, times to post them, and topics to write about. This helps improve the content strategy and makes it more likely that you will reach more people.

????️ Competitor Analysis: Many social media analytics tools let users keep an eye on what their competitors are doing on social media. This information can help companies measure their performance and find ways to make it better.

???? Tracking campaigns: Analytics software gives businesses that run social media campaigns detailed information about how each campaign is doing. This includes keeping track of how well sponsored posts, ads, and promotions are doing.

Best Social Media Analytics Software Comparison Table

Social media analytics software helps businesses understand their online presence. These tools measure engagement, audience demographics, and campaign performance on Facebook, Twitter, and Instagram. These analytics help businesses improve strategies, target audiences, and social media impact.

FeatureSprout SocialFollowerwonkSemrushRival IQMeltwater
Social MediaYesLimitedNoYesYes
SEO ToolsLimitedNoYesLimitedNo

Sprout Social

Best Social Media Analytics Software


  • Social Media Management
  • Analytics and Reporting
  • Collaboration Tools
  • Publishing and Scheduling

Sprout Social is an easy-to-use platform that helps businesses use social media more effectively and more quickly. Give your teams the tools they need to connect with audiences better, make publishing easier, work together in real time, and make smart business decisions based on the most important social insights at scale. Still, it is one of the best Social Media Analytics Software that you can consider.

Visit Website


  • Intuitive social media management platform.
  • Robust analytics and reporting features.
  • Unified dashboard for multiple social media accounts.


  • Pricing may be higher for smaller businesses.
  • Some advanced features require higher-tier plans.


Best Social Media Analytics Software


  • Twitter Analytics
  • Follower Insights
  • Competitor Comparison
  • Social Graph Analysis

Followerwonk is an analytics tool just for Twitter that can help brands find relevant Twitter bios to interact with, compare users, look at accounts, keep track of followers, and more. A free Followerwonk account gives users access to useful information and helps them with their Twitter strategy. Overall, it is one of the best Social Media Analytics Software that you can consider.


  • In-depth Twitter analytics and insights.
  • User-friendly interface for audience analysis.
  • Integration with Moz’s SEO tools.


  • Limited platform support (primarily focused on Twitter).
  • Some features may be more suitable for advanced users.


Best Social Media Analytics Software


  • SEO and SEM Analytics
  • Keyword Research
  • Competitive Analysis
  • Backlink Tracking

Semrush is a top SaaS platform for managing online visibility. It helps businesses all over the world run campaigns for SEO, PPC, content, social media, and competitive research, and it lets them see measurable results from their online marketing. Semrush helps businesses build, run, and track campaigns across a range of marketing channels by giving them information and tools. This is the best Social Media Analytics Software that you can consider.


  • Comprehensive SEO and SEM toolkit.
  • Extensive competitor analysis features.
  • Regular updates and additions to tools and databases.


  • Steeper learning curve for beginners.
  • Pricing might be on the higher side for smaller businesses.

Rival IQ

Best Social Media Analytics Software


  • Social Media Analytics
  • Competitive Benchmarking
  • Campaign Performance Tracking
  • Customizable Dashboards

Rival IQ is a social media analytics tool that can help companies keep track of their progress on YouTube and other channels as well. Rival IQ is a great choice for businesses with a big online presence because it has features like social media audits, social listening, basic social analytics, competitor analysis, and more. Overall, this is one of the best Social Media Analytics Software.


  • Robust competitive analysis across various metrics.
  • Customizable dashboards for tracking key performance indicators.
  • Social media, SEO, and advertising insights in one platform.


  • Pricing may be a barrier for smaller businesses.
  • Some users report a learning curve for advanced features.


Best Social Media Analytics Software


  • Media Monitoring
  • Brand and Reputation Management
  • Social Media Listening
  • Competitive Intelligence

Meltwater, a media intelligence pioneer, gives PR, communications, and marketing professionals a single, integrated solution to stay ahead and be efficient. Meltwater, the only all-in-one PR and social media solution, helps over 30,000 companies monitor billions of online conversations and gain insights to strategically manage their brands. Currently, this is one of the best Social Media Analytics Software.


  • Media monitoring and analysis across various channels.
  • Advanced sentiment analysis and reporting.
  • Comprehensive coverage of news and social media.


  • Higher pricing compared to some competitors.
  • Feature set may be more extensive than needed for some users.

How to Choose the Right Social Media Analytics Software for Your Business

Businesses that want to learn more about how well their social media is doing need to make sure they choose the right social media analytics software. When choosing social media analytics software, here are some important things to keep in mind:

Write down your goals: Make it clear what your business goals are and what you want to achieve with social media analytics. Your goals will help you choose software, whether you want to track brand mentions, engagement, or return on investment (ROI).

Compatibility with Platforms: Make sure the software works with the business-related social media sites. Facebook, Twitter, Instagram, LinkedIn, and other platforms are very popular. Select software that works on the platforms that your target audience uses.

Key Points and Measurements: Figure out which metrics and features are most important to your business. Engagement, reach, clicks, conversions, sentiment analysis, and follower growth are all common metrics. Pick a tool that will give you the information you need.

Easy to Use: Choose software that is simple to use and navigate. Your team might not be able to use and understand the analytics well if they have to go through a steep learning curve. Look for dashboards and reporting tools that are easy to use.

Monitoring in real time: Think about whether your business needs real-time monitoring. In some situations, you may need to act right away, and a tool that gives you real-time data can be very helpful for making quick decisions.


Is Hootsuite a social media analytics tool?

Social media analytics tool Hootsuite Advanced Analytics (formerly Impact) is available to Hootsuite Business and Enterprise customers.

What is Facebook’s analytics tool called?

Facebook’s native analytics tool is Insights. Each page you manage has basic but important metrics like page likes and actions.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


Please enter your comment!
Please enter your name here

Related Articles

Best Telemedicine Software: for your healthcare practice

Telemedicine software has transformed my healthcare visits. It's fantastic for patients and doctors since they can obtain aid quickly. I...
Read more
I love microlearning Platforms in today's fast-paced world. Short, focused teachings that engage me are key. Microlearning platforms are great...
Think of a notebook on your computer or tablet that can be changed to fit whatever you want to write...
As of late, Homeschool Apps has gained a lot of popularity, which means that an increasing number of...
From what I've seen, HelpDesk software is essential for modern businesses to run easily. It's especially useful for improving customer...
For all of our important pictures, stories, and drawings, Google Drive is like a big toy box. But sometimes the...