How to Fix iTunes When It’s Not Syncing with iPhone, iPad, or iPod Touch

Are you having trouble syncing your iOS devices with iTunes? Learn how to fix common issues and get your syncing back on track.

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iOS is apparently going in a direction where you don’t need iTunes at all, but in the meantime, you still need to sync your iPhone, iPad, or iPod touch to copy your music libraries, videos, media, make local backups, apps, and more. Typically, iTunes syncs with an iOS device without events, but sometimes things go wrong and iTunes just doesn’t sync at all. If you find yourself in a frustrating situation, you can fix the situation and get your iPhone, iPod, or iPad synced with iTunes on your Mac or PC again.

We are going to address various troubleshooting tricks to fix the sync issue here, try each in descending order until the issue is resolved. Note that the purpose of this guide is to resolve real sync issues (i.e., transferring data between iTunes and your computer), not problems discovering the devices themselves. If iTunes can’t even find your iOS device, see this guide to resolve detection issues.

Before you begin: Update to the latest iTunes

Before you try anything else, make sure you have the latest version of iTunes on your computer. This applies to both Mac OS X and Windows. Sometimes just updating to the latest version of iTunes is enough to solve all your sync issues, especially if your desktop software hasn’t been updated in a while. You can always download the latest version of iTunes directly from Apple by clicking here. Please update iTunes before continuing.

1: Close and restart iTunes, then perform a manual sync

Just quit iTunes, uninstall the app again, and try syncing again. Sometimes this is enough to make things work again.

1b: Sync works but no copy music / movies / apps to iOS?

If syncing works now, but content, music, apps, or movies aren’t being transferred to your iPhone, iPad, or iPod, check the following:

  • On the Summary tab, check to see if you can manually enable Music and Video Management. Then try turning it off and on again, and then manually dragging the song or movie to your iOS device to force manual syncing
  • See “Music”, “Movies”, “Applications”, “TV Shows” or similar tabs and make sure “Sync Music”, “Sync Movies”, etc. is selected and enabled
  • Try checking and unchecking the boxes, then click the “Sync” button again

These content and media transfer issues are often just a misunderstanding of how these settings work. Personally, I want to sync my music and media manually, so I have all the individual content sync features turned off and I sync everything myself by dragging and dropping.

2: Re-authorize iTunes and your computer

If sync fails, the sync button is grayed out and not available at all, or if you’re trying to sync nothing and nothing is going to iPhone, iPod, or iPad, you may simply need to authorize your computer with iTunes:

  • Open iTunes when your iOS device is connected to your computer via USB
  • Drag down the “Store” menu and select “Deauthorize this computer”
  • Return to the Store menu now and select “Authorize this computer”
  • Fill in your Apple ID and password, and then click Authorize

Authorize iTunes to sync to your computer

This is a surprisingly common problem and is very easy to solve. The iTunes authorization basically tells Apple that you own and have the rights to the apps, music, and media you purchase, and that the media can be copied and synced to your iOS devices.

If you’re experiencing authorization-specific issues with the 5 device boundary, you may need to deauthorize other computers before you can sync your iOS device with your current one.

2: Restart your iOS device

Restarting your iPhone, iPad, or iPod touch is just holding down the power button and the Home button at the same time until the device restarts. Technically, this approach is called a hard reboot because it forcibly restarts the iOS device, but in situations where things work, crash, or just don’t work properly, it’s usually more effective to force a reboot than using the standard power-off method. .

Force restart iPad

After the iOS device restarts, try syncing again.

3: Restart the computer

Yes, restarting your computer can be annoying, but sometimes just restarting your Mac or PC is enough to fix the problem and sync things again. This is especially true if the issue is related to a malfunctioning daemon such as iTunesHelper Service or AppleMobileDevice Helper.

4: Try the opposite sync method: Wi-Fi or USB

Do you usually use Wi-Fi sync? Try using a USB cable instead. Do you usually use a USB cable? Instead, try Wi-Fi syncing to see if it works. USB syncing is usually the most reliable method, and it’s not uncommon for wi-fi syncing to be a little more picky.

4b: Wireless sync stopped randomly

If you find that wireless sync suddenly stops working, you usually just need to turn the feature on and off for it to work again. This is done by connecting your iPhone, iPad, or iPod to your computer with a USB cable and checking the “Sync via Wi-Fi” option again on the Summary tab, which is basically like re-enabling it for the first time, and it only takes a moment:

Enable or disable wireless synchronization

During wireless syncing, make sure both your iOS device and your computer are on the same wireless network. It will not work if they are not connected to the same network.

If USB sync doesn’t work but Wi-Fi sync works, you may have a faulty USB cable or there may be a problem with the USB port you’re trying to use, and that will lead us to the next troubleshooting tip.

5: Try another USB port and a USB cable

Sometimes USB ports go wrong, and while it’s quite rare, it’s easy to rule out. All you have to do is change the USB cable from one port to another and see if it works.

Also, try using another USB cable completely, whether it’s another Lightning cable or an old-fashioned 30-pin adapter. Some of the cheaper third-party cables are known to not work properly and lead to sync problems, and even some Apple-branded cables can malfunction when used for a long time, especially if you see a strange bend in the cable itself or any abrasion of the physical cable.

6: Reset and reset your iOS device

Do you still have problems? Try resetting and restoring your iPhone, iPad, or iPod touch. The best way to do this is a three-step process whereby the data is backed up, then restored, and then restored from the backup:

  • Create a new backup from your iOS device to either iTunes or iCloud
  • When the backup is complete, select Settings> General> “Delete all content and settings” to restore the factory settings to the factory settings. this removes everything on an iPhone, iPad, or iPod and reset it to factory settings as if the device were brand new, which is why it’s important to back up first
  • Now restore your iPhone, iPad, or iPod touch with the backup you just created. This can be restored via iTunes or iCloud from the original settings menus

Restore from backup

Backing up to and restoring from iCloud is often the simplest process, but it can be a little slower than using iTunes because it has to transfer all the data over the Internet instead of a local USB connection. On the other hand, if you have a faulty USB connection, the iTunes method is not possible and you must use iCloud instead. Both methods work basically the same way, so it’s actually a priority for the one you choose.

Resetting and restoring is the last troubleshooting step you need to do yourself, and if things still don’t work properly, contact an official Apple support line or visit the Genius Bar to get things organized.

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FAQ: How to Fix iTunes When It’s Not Syncing with iPhone, iPad, or iPod Touch

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In this guide, I told you about the How to Fix iTunes When It’s Not Syncing with iPhone, iPad, or iPod Touch.
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In this guide, I discuss about the How to Fix iTunes When It’s Not Syncing with iPhone, iPad, or iPod Touch, which is very helpful.
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Apple Devices only.
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mac OS or iOS
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Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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