Fix: ‘Messenger Not Showing Photos and Videos’ issue

No need to switch apps! This guide shows you simple solutions to get your photos & videos flowing perfectly through Messenger.

Today, we are going to show you how to Fix ‘Messenger Not Showing Photos and Videos’ issue. Messenger is a private instant message service created by Meta Platforms. It was first released in 2008 as Facebook Chat. In 2010, the messaging service was updated, and in 2011, separate apps for iOS and Android were made available. In 2018, Facebook launched hardware that could be used on its own for Messenger calls.

In April 2015, Facebook launched, a website that only handles messaging. The messaging features were split from the main Facebook app. This let people use the web interface or get one of the apps that worked on their own. Facebook released a Messenger desktop app for Windows and macOS in April 2020. This let people use the platform on their computers.

If you want to know why Messenger Photos and Videos Won’t Load. Based on the information given, there are a number of possible reasons why pictures and videos in Messenger are not loading. As promised, here are some steps to take to fix the problem. Find out more about how to fix Messenger so that photos and videos don’t load.

Why ‘Messenger Not Showing Photos and Videos’ issue

  • Check your internet link. Make sure your internet connection is stable, whether it’s Wi-Fi or your phone’s data plan. If that doesn’t fix the problem, try switching between them.
  • Servers for Messenger: Check to see if Messenger is having any problems. You can check websites like Downdetector to see if other people are having the same issues as you.
  • Let Messenger see your photos and videos: Make sure Messenger can see your photos and videos on your computer. To make sure Messenger can do what it’s supposed to, go to your device’s settings and find it.
Fix 'Messenger Not Showing Photos and Videos' issue
  • Change Messenger: Make sure that the Messenger app you’re using is the most recent version. Older versions may have bugs that make it impossible to load photos and movies.
  • Install Messenger again: In some cases, restarting the app can fix problems that won’t go away. Keep in mind that this will get rid of any messages or files that you downloaded.

Fix: ‘Messenger Not Showing Photos and Videos’ issue

Check If Facebook Messenger Is Down

Emails sent through Facebook Messenger won’t show up in the app or on the website if the service is down. When you visit DownDetector, you can find out if the Facebook computer is down. If your internet connection is strong and Facebook servers are not down, try the steps below to fix the problem where Facebook Messenger texts are not showing up.

Clear Facebook Messenger Cache

You can clear the app cache on your Android phone to make Facebook Messenger show your texts again. To do this, open your phone’s Settings app and go to Apps > Messenger > Storage > Clear cache. You can also long-press on the Messenger icon, click the “i” button to see more details about the app, and then go to Storage > Clear cache.

Checking Messenger Permissions

  1. Find the Messenger settings on your phone or tablet.
  2. Go to “Permissions.”
  3. Pick out pictures and videos
  4. If needed, let people in.

Staying Updated With Messenger App

Making sure you have the most recent version of the Messenger app on your device may help if you are having trouble with Facebook Messenger not getting pictures. Keeping the app up to date can help fix any bugs or mistakes that might be causing the problem.

Go to the app store on your device and look for Facebook Messenger to see if there are any updates. To get an update, tap on the app and choose the “Update” choice. You can try sending pictures again after the app has been updated to see if the problem is fixed.


Why can’t I see videos on my Messenger?

Check to see if your phone can play movies. You can see thumbnails of movies on Facebook if your device can play them, but you won’t be able to watch them. Turn your app back on or update it: On your phone, close the Facebook app and then open it again.

Why aren t photos showing in Messenger?

Without a stable or good Wi-Fi connection, Facebook and other apps won’t be able to load photos and videos on your Android phone or iPhone. Make sure you can connect to the Internet before you try any other tips.

What does it mean to allow Messenger access to photos?

Take pictures and videos: With this ability, you can use the Messenger app to take pictures and videos that you can then send to your friends and other contacts. Record audio: With this ability, you can record videos, send voice messages, and make voice calls inside of Messenger.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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