Fix: Microsoft Store Error 0x803FB005 on Windows 11/10

Look at the problem and the answer: Not able to fix Microsoft Store Error 0x803FB005 (Windows 11/10)? We'll show you how to fix it and get apps again!

People with Windows 11 or 10 often get the 0x803fb005 error when they try to download apps from the Microsoft Store. The “Something unexpected happened” message that comes with this error often stops the app download, leaving users confused. In this article we showed how to Fix Microsoft Store Error 0x803FB005 on Windows 11/10.

A number of troubleshooting steps are needed to fix this problem. First, make sure you have a stable internet connection. This error can be caused by changes or interruptions in your connection. Most of the time, clearing the Microsoft Store cache or resetting the Store app will fix the problem at its source. Also, it’s a good idea to check for updates for both Windows and the Microsoft Store app, since old software can make problems with compatibility worse.

It is also suggested that you check the system date and time settings and make sure that the regional settings are correct, as differences can make Store not work properly. Third-party antivirus or firewall software can sometimes get in the way of Store downloads, so temporarily turning them off may fix the problem. Users can often fix the 0x803fb005 error and get back to downloading apps from the Microsoft Store without any more problems if they carefully follow these steps.

Causes of Microsoft Store Error 0x803FB005

  • Cache corruption: Over time, the Microsoft Store cache can get messed up, which can cause a number of errors, such as 0x803FB005.
  • Network problems: If your internet connection is unstable or slow, it can stop you from downloading and installing things from the Microsoft Store, which can lead to error 0x803FB005.
Fix: Microsoft Store Error 0x803FB005 on Windows 11/10
  • Incorrect date and time: If the date and time settings on your computer are off, it may have trouble authenticating with the Microsoft Store servers, which can cause error 0x803FB005.
  • Security software like antivirus or firewalls can sometimes stop the Microsoft Store from connecting to its servers, which leads to error code 0x803FB005.
  • Problems with Windows Update: If you don’t keep your Windows system up to date, it can cause problems with the Microsoft Store and could lead to error 0x803FB005. To get more information go to their official website.

Fix: Microsoft Store Error 0x803FB005 on Windows 11/10

Use the Windows Store Apps Troubleshooter.

  1. Launch the Settings app (Win+I) and select Update & Security.
  2. Click Troubleshoot > More troubleshooters.
  3. Scroll down and select Windows Store Apps.
  4. Then click Run the troubleshooter to automatically diagnose and fix the issue.

Look at Windows Services

  1. Right-click Start and choose Run from the power user menu.
  2. Type Services.msc and press Enter to launch Service Manager.
  3. Find Background Intelligent Transfer Service in the list of services and double-click it.
  4. In the Properties window, select the General tab and set “Startup type” to Automatic and Service status to Running.
  5. Try the Background Intelligent Transfer Service Troubleshooter.
  6. In Windows Update Properties, set “Startup type” to Automatic using the drop-down menu. Check the Service status: Running.
  7. Save changes by clicking Apply > OK.

Clear out the Microsoft Store

  1. Hit the “Start” button.
  2. From the Start menu, click the Settings button.
  3. To get to the Settings tab in the picture below, click on Apps.
  4. Pick out the Microsoft Store and click on “Advanced options.”
  5. Hold down the “Reset” button.
  6. To be sure, clickResetonce more.
  7. After resetting the Microsoft Store, restart Windows.

Please turn off your antivirus software.

  1. Identify the Issue: Third-party antivirus software may block the MS Store, leading to error 0x803fb005.
  2. Troubleshoot: To resolve this issue, consider turning off the antivirus software.
  3. Disable Antivirus: Right-click on the system tray icon of the antivirus software to access its context menu.
  4. Select Disable: From the context menu, select the option to disable the antivirus utility.
  5. Check MS Store: After disabling the antivirus, check if the MS Store error persists.
  6. Uninstall Antivirus: If disabling the antivirus resolves the error, consider uninstalling it.
  7. Use Control Panel: Uninstall the antivirus using the Programmes and Features applet.
  8. Utilize Removal Tool: Alternatively, use an antivirus removal tool for complete uninstallation.
  9. Switch to Windows Defender: Windows Defender can replace the uninstalled antivirus for ongoing protection.


What is Windows 11 Microsoft Store code 0x80070005?

The error code 0x80070005 means “access denied.” This usually happens when you are trying to update Windows or install a new programme and don’t have enough permissions to access the registry.

How do I clear and reset Microsoft Store cache in Windows 11?

Press the Windows key and type “Command Prompt” to open the Command Prompt. It will open in a new window when you click it. Type in a system command: In the Command Prompt window, type “wsreset” without the quotes and press Enter. The Microsoft Store cache will be cleared by a system process.

What is error code 0x80131500 in Windows 11 store?

There are a few different reasons why the 0x80131500 error code might show up in the Microsoft Store. For instance, you could be dealing with a broken installation of Microsoft Store, network settings that don’t work well together, or a damaged user profile.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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