How to Fix Outlook Error 500 ‘Something Went Wrong’

Unblock your Outlook experience! Follow these expert tips to troubleshoot the "Something Went Wrong" error and say goodbye to frustration.

Error 500 is something that people who use Microsoft Outlook for Web may have seen at some point. This issue 500 in Outlook 365 Web access is one of many problems that can happen with Microsoft Outlook. This is one of many Outlook errors that can happen and stops the user from sending or getting messages. In this article we will show you how to Fix Outlook Error 500 ‘Something Went Wrong’.

The main cause of the problem is a problem on the server side, and Microsoft may be trying to fix it. On top of that, it could be because of a problem with your internet link. Others services and apps are also having problems with this, and users have said they’ve seen it in the following apps:

Why Outlook Error 500 ‘Something Went Wrong’

  • Unstable internet connection: If your internet connection is weak or drops out often, it can make it hard for your computer and the email server to talk to each other, which can cause errors. Make sure your link is strong.
  • Blocking by firewalls or security software: Some fences and security programmes may block access to Outlook servers by accident. Turn them off for now to see if that fixes the problem.
  • Browser or Outlook app that is too old: Make sure you have the most recent version of your browser or the Outlook app. Older versions can make things not work properly. Get the newest version of them.
  • Browser files or cookies that are broken: Sometimes, problems caused by brief data errors can be fixed by clearing your browser’s cache and cookies. Check to see if it works in “private” mode.
  • Installation of Outlook that is broken: Your installation of Outlook might be broken sometimes. It might help to fix or restart the app.

How to Fix Outlook Error 500 ‘Something Went Wrong’

Remove User Roles

  1. Sign in at
  2. Pick out the app launcher button, which is the nine dots in the upper left corner.
  3. The Admin Centre will open when you click on Admin. If you have a paid Office 365 subscription, this choice will only show up.
  4. Pick the name of the user account that is being harmed.
  5. Click on Manage jobs.

Enable Outlook On the Web

  1. Sign in to your Microsoft Outlook account in the Microsoft Outlook PC app.
  2. Pick out your account, then pick out Mail.
  3. Make sure the Outlook on the web box is checked when you go to Manage email apps.

Check service health

  1. Go to the page
  2. Pick “Service health” from the list when you click on “Health.”
  3. Select “All services” from the menu.
  4. Check the health of the Microsoft 365 Suite.

Check your subscription

You need a membership whether you use Outlook for Work, School, or your own account. For the first two, your group or school handles the subscription. However, if there are any problems with the account, you will see the “Mail not found” message. If the mailbox is not used for a certain amount of time, it may be deleted because the subscription is no longer valid.

Disable extensions

There is a good chance that you should remove any VPN, proxy, or adblocker extensions that you recently added to your browser. For now, you don’t have to uninstall them; you can just turn them off. These add-ons can sometimes make your PC have the problem listed above. Instead, remove all of the browser addons you have added and see if that fixes the problem. To find the bad one, turn on one line at a time if the answer is yes.


What does Microsoft error 500 mean?

Usually, error number 500 means an internal server error, which means there’s a problem on the server side that needs to be fixed. In order to fix the issue, you can try the steps below as a user: Reload the page: First, try refreshing the page that has the problem.

What is the most common error in Outlook?

People often have problems with Outlook where the programme gets stuck or freezes and won’t reply or work. This could happen because the system drivers are out of date, a virus or malware got in, there aren’t enough resources, or the system is too hot.

What is error code 500 on apps?

The HTTP status number 500 Internal Server Error means that something has gone wrong on the server for the website, but the server isn’t able to say what the problem is. If you clear the app’s cache and try to sign in again, this problem should go away.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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