How to Fix ‘Protected Content License Error’ in Disney Plus

Stuck with the "Protected Content" error on Disney+? Don't worry! This guide provides simple solutions to get you back to streaming your favorite shows!

In this article we will explain you how to Fix ‘Protected Content License Error’ in Disney Plus. If you’ve been using Disney+ on your Roku, you might have seen an annoying message saying you can’t watch certain things due to a licensing problem. This happens sometimes when you try to play a movie or show. Like all gadgets, Roku has its hiccups, but most of them can be fixed.

Usually, if you’re subscribed, you should be able to watch without issues. If you see this error, it means the thing you’re trying to watch is locked and only licensed users can watch it. As streaming services become more popular, you might run into these licensing problems.

You can often get around them with a few changes, but some websites have strict rules that make it really hard to watch certain stuff. If you’re facing this error, make sure you’re not using any pirated software and that you have a proper subscription to watch the content legally.

Reasons ‘Protected Content License Error’ in Disney Plus

  • Outdated Disney Plus app: Make sure you have the latest version of the Disney Plus app installed on your device. Updates often contain bug fixes and compatibility improvements.
  • Corrupted app data: Try clearing the Disney Plus app cache and data to see if this fixes corrupted files. (The steps will depend on your device).
  • Device compatibility: Check that your device is compatible with the latest version of the Disney Plus app and Digital Rights Management (DRM) requirements. Disney Plus provides a list of compatible devices on its website.
  • HDMI cable issues: If you are using an HDMI cable to connect your device to a TV, try replacing it with a high-quality HDMI cable that supports HDCP (High-bandwidth Digital Content Protection).
How to Fix 'Protected Content License Error' in Disney Plus
  • Geographical restrictions: If you are traveling outside your usual reception area, geographic restrictions may prevent you from accessing certain content. Use a VPN (with caution) or connect to your home network to bypass this.

How to Fix ‘Protected Content License Error’ in Disney Plus

Update Roku TV Firmware

  1. Start the Roku settings.
  2. Go to System > System Update > Check Now.
  3. If a Roku firmware update is available, download and install it.
  4. Then restart the Roku TV to check if the issue is resolved.

Factory Reset Roku TV

  1. On the Roku TV, go to Settings > System > Advanced System Settings > Factory Reset.
  2. After resetting the TV, you will need to configure/re-pair the Roku with the TV and download the app again to check if the issue is resolved.

Testing the network connection

Before you continue, the first thing you should do is check your internet connection as it may be causing the problem. If the Internet connection is the problem, your Roku device will automatically restart, causing the Disney Plus protected content license error.

Uninstall and Reinstall Disney Plus

  1. Start Roku.
  2. Press the Home button on the remote control to display the Home screen.
  3. Use the arrow buttons to scroll through the channels installed on Roku.
  4. Navigate to Disney Plus and press the * button on the remote to highlight the channel information.
  5. Then use the arrow buttons to scroll to the Remove Channel option.
  6. Click Remove to confirm the action.


What is error code 1019 on Disney plus?

The error code “Error 1019” is one of the problems that users may receive as a result of incorrect or failed installation or uninstallation of software that may have left invalid entries in system elements. I hope you have received your answer! What is the PL-1001 error with Disney Plus Hotstar?

How do I update Disney Plus app on Roku?

If you are a Disney+ Basic, Disney Bundle Duo Basic, or Disney Bundle Trio Basic subscriber and are trying to stream Disney+ from a Roku device, you may need to update your Disney+ app. Follow these steps to update your Disney+ app: Go to the Roku home menu. Navigate to Settings > System > System Update.

Is my Roku too old for Disney Plus?

Disney Plus has been available on most Roku devices since its launch, including Roku Streaming Stick+, Roku Ultra, and Roku Premiere. However, some older devices do not support Disney Plus. These are the Roku devices that cannot access Disney Plus: Roku Streaming Stick models 3400X and 3420X.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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