How to Resolve the “This Device Cannot Use a Trusted Platform Module” Error

If you’re encountering the “This device cannot use a Trusted Platform Module” error, it can be a stumbling block when attempting to enhance security through drive encryption on your Windows system. Whether you’re a seasoned tech enthusiast or new to securing your digital data, this step-by-step tutorial will guide you through the solution to this common issue. As technology evolves, it’s crucial to stay informed and confidently address such problems to protect your valuable information.

Understanding the “This Device Cannot Use a Trusted Platform Module” Error

When trying to encrypt your drive with BitLocker, you might face the error message “This device cannot use a Trusted Platform Module.” This typically suggests that your PC may lack a TPM chip or your settings may not be configured correctly. BitLocker is a key feature in Windows 10 and Windows 11 for encrypting drives to secure data. A Trusted Platform Module, or TPM, is a hardware chip on most motherboards that helps generate and store secure cryptographic keys.

Step-by-Step Guide to Fix the TPM Issue

Instructions for Windows 10 Users:

  • Open the Windows search bar and type “Edit Group Policy,” then press Enter.
  • Navigate to Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Operating System Drives.
  • Locate the “Require additional authentication at startup” policy setting.
  • Double-click on the setting and change its status from Not Configured to Enabled.

Instructions for Users of Microsoft Windows 11:

  • In the search bar, type “Edit Group Policy” and select the corresponding option that appears.
  • Go to Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Operating System Drives.
  • Search for the policy “Require additional authentication at startup.”
  • Double-click this policy, enable it, and make sure to apply the changes before closing the Group Policy Editor.


By tackling the “This device cannot use a Trusted Platform Module” error head-on, you can now secure your Windows device without barriers. This guide provides clear steps to navigate the issue, emphasizing the importance of updated device security in our technology-driven world. Feel equipped with the knowledge to confidently use BitLocker encryption and maintain the integrity of your digital data.


Q: What is BitLocker and why is it important for Windows users?

A: BitLocker is an encryption feature built into Windows that provides security for your data by encrypting entire drives, making it critical for protecting sensitive information against unauthorized access.

Q: Can I still secure my drive with BitLocker if I don’t have a TPM?

A: Yes, by adjusting the Group Policy settings as described above, you can configure BitLocker to work without TPM, ensuring that your drive remains encrypted and secure.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


Please enter your comment!
Please enter your name here

Related Articles

Best Telemedicine Software: for your healthcare practice

Telemedicine software has transformed my healthcare visits. It's fantastic for patients and doctors since they can obtain aid quickly. I...
Read more
I love microlearning Platforms in today's fast-paced world. Short, focused teachings that engage me are key. Microlearning platforms are great...
Think of a notebook on your computer or tablet that can be changed to fit whatever you want to write...
As of late, Homeschool Apps has gained a lot of popularity, which means that an increasing number of...
From what I've seen, HelpDesk software is essential for modern businesses to run easily. It's especially useful for improving customer...
For all of our important pictures, stories, and drawings, Google Drive is like a big toy box. But sometimes the...