How To Fix TicketMaster Error Code 5005

Error 5005 shouldn't get in the way of your plans! Get quick fixes to keep those seats in place.

Users find it frustrating to run into error code 5005 during the Ticketmaster checkout process. This stops them from buying tickets for different events on their phones and computers. This persistent problem isn’t limited to certain events or places, making it hard for users to navigate the platform all the time. This article will show you how To Fix TicketMaster Error Code 5005.

It’s clear that error code 5005 is annoying because it keeps showing up at different events, sometimes letting people make purchases while causing problems at others. Users trying to book tickets for different events might find this error annoying because it can happen at any time, adding uncertainty to what should be a simple transaction process.

Ticketmaster’s error code 5005 keeps coming up, no matter what kind of entertainment it is—concerts, sports games, or anything else. This shows how badly the platform needs a complete fix to make it more reliable and better for users.

What is Ticketmaster Error Code 5005? 

If you get Ticketmaster Error Code 5005, it means that there was a problem with the settings or with the payment options and information. It can be found in the Ticketmaster app, which lets you book and order tickets ahead of time for concerts, events, and shows, and have them delivered to your home offline or online on your phone. People see this error code when they enter their payment information or when they process their payments to buy tickets on the Ticketmaster platform.

Common Causes of TicketMaster Error Code 5005

More than one device or browser

  • Problem: This error can happen if you use more than one device or browser to log in to your Ticketmaster account at the same time.
  • Answer: During the buying process, use only one device and browser. Get rid of any extra windows or tabs.

Wi-Fi in public places

  • Problem: Public Wi-Fi networks aren’t always reliable and there are security risks that could cause mistakes.
  • Solution: Use a private, safe Wi-Fi network or, if you have one, your phone’s data plan.
How To Fix TicketMaster Error Code 5005

Using a VPN

  • Problem: VPNs can hide your IP address and location, which could be a problem for Ticketmaster’s security.
  • Solution: Turn off your VPN for a short time while you buy your tickets.

Orders That Won’t Move

  • Problem: Orders can get stuck in the system, even if the purchase went through successfully. This leads to this error.
  • Solution: Before you try again, look at your Order History. You’ll see an order there if one was made.

How To Fix TicketMaster Error Code 5005

Verify Ticketmaster Credit or Debit Card Details

  1. Unverified payment methods can cause payment issues.
  2. Go to Ticketmaster payment settings.
  3. Look up your payment method.
  4. Choose your default.
  5. Verify all data.
  6. Keep everything.
  7. Try buying again.

Update Your Card Information

  1. Access your Ticketmaster account.
  2. Navigate to the “Payment Details” section.
  3. Change your card information in the specified section.
  4. Alternatively, consider using a different credit card.
  5. Verify if the issue is resolved by checking the payment options.
  6. Users have reported success after changing their payment information.

Clear Browser Cache and Cookies

  1. Clearing your browser’s cache and cookies usually fixes this.
  2. Open your browser settings.
  3. Go to Settings > Security.
  4. Click Clear browsing data.
  5. Choose to delete cookies and cache when prompted.
  6. Give your browser time to delete.
  7. Browser restart.
  8. Visit Ticketmaster.
  9. Use your usual login.
  10. Try buying again.

Tips to avoid Errors in Ticketmaster 

How To Fix TicketMaster Error Code 5005

Before You Buy

  • Check Your Account Information: Make sure that the information in your Ticketmaster account is correct and up to date. This includes your name, address, and payment methods.
  • Do not use public Wi-Fi: Instead, use a private, secure internet connection. Public Wi-Fi is not always reliable and is not as safe.
  • Turn off VPN: If you’re using a VPN, turn it off for now because it might mess up Ticketmaster’s system.

During the purchase

  • Single Device: You can only buy tickets with one device. Having too many devices can lead to problems.
  • Refresh Browser: If you’re having problems, try restarting the app or refreshing the browser.
  • Patience and Persistence: When a lot of people want to go to an event, mistakes can happen. If you get a code, be patient and try again.


How do I fix Ticketmaster error?

You should log out of all the devices or browsers you used to sign in, clear your browser’s history and cookies, and then sign in again on one of those devices. Don’t connect to public Wi-Fi networks that are very big, like those at coffee shops or places of work. You don’t have to connect to wifi. You can use your carrier’s data network instead.

What is network error 5005?

An error code of 5005 prevents your device from connecting to Zoom’s servers. Use any of these solutions to fix this: Have a network administrator check your firewall and proxy settings. Disable any antivirus software that may harm your connection.

Why am I getting an error message on Ticketmaster?

You may have refreshed your browser too often, preventing you from buying tickets. We block bots because our system thinks you’re a bot trying to buy tickets! It’s usually temporary, so try again later.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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