Resolving Google Chrome’s “This Site Can’t Be Reached” Error

Have you ever run into the frustrating “This Site Can’t Be Reached” error in Chrome while trying to visit a website? It’s a common issue that can have a variety of causes and can often be resolved with a few simple steps. In this updated guide, we’ll walk you through several effective troubleshooting methods for tackling this error, ensuring a smooth and uninterrupted browsing experience.

Understanding and Fixing the “This Site Can’t Be Reached” Error

While browsing the web, encountering errors can be quite annoying. While some errors like the infamous “Error 404” are easily understood, others like “This Site Can’t Be Reached” can leave users perplexed without clear guidance on how to resolve them. In this article, we delve into the “This Site Can’t Be Reached” error on Google Chrome and present multiple strategies to fix it.

Deciphering the “This Site Can’t Be Reached” Error

The “This Site Can’t Be Reached” message is an indication that there’s a hiccup while trying to connect to your desired website. If the web address is correct, the culprit could be your Domain Name System (DNS) server settings.

Common Triggers for the Error

Often, a DNS lookup failure is at the heart of this error. Your device’s DNS translates the human-friendly domain name into a machine-friendly IP address. If there’s an issue with the DNS configuration or the Windows DNS client, you might face this error. Other potential causes include:

  • Corrupted cookies or outdated configurations in Chrome.
  • Problems with your network connection.
  • Out-of-date network driver software.
  • A firewall or antivirus blocking access to the site.
  • A corrupted DNS cache on your machine.

Proven Solutions for the “This Site Can’t Be Reached” Error

Whether you’re on a Windows PC or experiencing similar trouble on an iOS or Android device, the following fixes are designed to address the most common underlying issues.

Cleaning Up Your Browser Cache

Starting with the basics, a cluttered browser cache might be causing this error. Clearing out Google Chrome’s cached data often does the trick. Here’s how you can go about it:

  • Launch Chrome and click the three-dot menu in the top right corner.
  • Select “More Tools” followed by “Clear Browsing Data.”

Quickly access the cleaning prompt with the keyboard shortcut Ctrl + Shift + Delete on Windows or Command + Shift + Delete on a Mac.

  • Choose “All Time” as the time range, and select browsing history, cookies, and cached images to clear.

Reload the webpage post-clearance to see if the issue is resolved.

Resetting Chrome to Default Settings

If the cache clearance doesn’t fix the problem, resetting Chrome’s settings to default might help. This can iron out conflicts from extensions or altered settings.

  • Navigate to Chrome’s “Settings,” expand the “Advanced” section, and click “Reset and Clean Up.”
  • There, select “Restore settings to their original defaults,” and confirm the reset.

Refreshing the DNS Client Service

Another effective measure is to restart the DNS client service on your machine.

  • Press the Windows + R keys and enter “services.msc.”
  • Locate the “DNS Client” entry, right-click and select “Restart.”

Altering the DNS Server Address

Switching to a different DNS server can also alleviate this issue, particularly if the current server has performance issues.

  • Access the “Network and Sharing Center,” proceed to your internet network properties, and adjust the TCP/IPv4 settings.
  • Opt for alternative DNS servers like OpenDNS ( and or Google DNS ( and

Purging DNS Cache

A corrupted DNS cache might also be the reason behind the error, and clearing it could help.

  • Open Command Prompt as an administrator and execute the command: ipconfig /flushdns
  • You’ll see a confirmation message once the cache is cleared.

Renewing TCP/IP Settings

If none of the previous steps work, it’s worth trying to reset TCP/IP settings.

ipconfig /release

ipconfig /renew

netsh int ip set dns

netsh winsock reset

Restart your computer to check if the error persists.

Utilizing the Built-in Network Troubleshooter

Last but not least, Windows offers a network troubleshooter tool to diagnose and rectify common connection issues.

  • Type “ncpa.cpl” into the Run dialog to open network connections.
  • Right-click on your Wi-Fi connection and select “Diagnose.”
  • Follow the prompts provided by the troubleshooter.

If none of these steps work, consider updating your network drivers, power cycling your router, or reinstalling Chrome.

Final Thoughts on Navigating the “This Site Can’t Be Reached” Error in Chrome

We hope this comprehensive guide assists you in addressing the frustrating “This Site Can’t Be Reached” error in Chrome. By following the troubleshooting methods outlined, you should be able to get back to smooth web surfing in no time. Remember, maintaining your browser and network settings can prevent many common browsing issues.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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