Ultimate Guide to Solving iPhone Touchscreen Issues

Anyone who has ever faced the daunting ‘iPhone screen not responding’ knows the sinking feeling of a malfunctioning device. In this comprehensive guide, we tackle this common issue head-on by providing effective and easy-to-follow solutions to get your trusty iPhone back in working condition.

Proven Solutions to Fix an Unresponsive iPhone Screen

Dealing with a non-responsive iPhone screen can be troubling, especially given the investment you’ve made in your device. Fear not, as we delve into strategies that can resurrect your iPhone’s touchscreen functionality, bringing convenience back into your digital life.

Restart Your iPhone: The First Line of Defense

In the face of an unresponsive iPhone, your initial action should be a forced restart. This simple yet oftentimes effective measure flushes temporary glitches from your device’s memory. Just remember, with a frozen screen, you’ll have to rely on a series of button presses specific to your iPhone model to perform this action.

Ensure the Screen is Clean and Dry

The capacitive technology of your iPhone screen requires direct finger contact to function. Any barriers, including moisture or grime, can affect its responsiveness. Thoroughly dry and clean your screen before attempting use, and make sure to remove gloves or any insulating coverings from your fingers.

Is Something Connected? Disconnect it

An often-overlooked solution involves inspecting your iPhone’s Lightning port. Should any items, such as chargers or earphones, be connected, they may occasionally hinder screen functionality. Remove these peripherals and test your screen to help narrow down the issue.

Cases and Screen Protectors: Are They to Blame?

Although designed to protect your iPhone, certain cases and screen protectors may inadvertently impede touchscreen sensitivity. Try removing these accessories to assess any improvements in screen responsiveness. Compatibility matters, so opt for thinner screen protectors and certified cases where possible.

Factory Reset: The Ultimate Step

Should the touchscreen chaos persist, a factory reset might be in order. Be warned, this resets your device to its original state, removing all personal data, applications, and settings. This drastic measure should only be employed after ensuring your data is backed up, either to iCloud or your computer.

To perform a factory reset, connect your iPhone to a computer and use iTunes (or Finder on macOS Catalina or newer). Follow the instructions to restore your device, which could solve the touchscreen dilemma if it’s a software issue.


Your iPhone is an extension of your daily life, and a non-responsive screen can disrupt your routine. By applying the strategies outlined above, you stand a strong chance of overcoming touchscreen troubles. If issues persist, remember that seeking professional assistance may be the next best step, ensuring your iPhone’s longevity and functionality.


Q: What should I do if cleaning and drying my iPhone screen doesn’t work?

A: If your iPhone screen remains unresponsive after cleaning, try forcing a restart, disconnecting any Lightning port accessories, removing your case and screen protector, or as a last resort, performing a factory reset.

Q: Can a screen protector cause my iPhone screen to stop working?

A: Yes, some screen protectors, particularly thicker ones, can affect the touchscreen’s sensitivity. Removing the screen protector may immediately restore functionality.

By ensuring our content remains up to date, engaging, and informative, we empower iPhone users to tackle touchscreen issues confidently, keeping pace with the ever-evolving tech landscape.

Editorial Staff
Editorial Staffhttps://www.bollyinside.com
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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