Fixing Microsoft Photos Crashes When Importing Pictures

Revitalizing Your Experience with Microsoft Photos in Windows

Are you struggling with the Microsoft Photos app on your Windows PC? It’s not uncommon for users to experience hiccups when importing their cherished memories. Thankfully, you can resolve these issues and enjoy a seamless photo organization experience.

This guide is dedicated to helping you navigate and conquer the challenge of the Microsoft Photos app crashing in Windows 11. Let’s bring your digital photo album back to life!

Solving Microsoft Photos Importing Issues in Windows 11

Ensure Your Microsoft Photos App Is Up-to-Date

Staying current with your software is vital. Inspect your Microsoft Photos app for any pending updates:

  • Launch the Microsoft Store application.
  • Tap the three dots in the top-right corner.
  • Select “Library” from the menu.
  • Hit the “Get Updates” button.
  • Look for updates specifically for Microsoft Photos and select “Update” if any are found.

Utilize Windows Troubleshooter for a Quick Fix

The in-built Windows Troubleshooter can be a handy ally. To access this problem solver:

  • Navigate to “Settings” on your PC.
  • Go to “System” and then “Troubleshoot”.
  • Select “Other troubleshooters”.
  • Run the “Windows Store Apps” troubleshooter.

Reset the Photos App to Default Settings

An app reset can work wonders. It dispels any settings that might be causing conflicts. Reset Microsoft Photos by:

  • Opening “Settings” and heading to “Apps”, then “Apps & features”.
  • Find Microsoft Photos and click on the three dots next to it.
  • Select “Advanced options”.
  • Pursue the “Reset” option.

Refresh Your System Libraries

System libraries are the cornerstone of file organization. To reset them:

  • Open File Explorer.
  • Click on “View”, then “Options”, and under “Navigation Pane”, ensure “Show libraries” is checked.
  • In the Libraries section, right-click and choose “Restore default libraries”.

Reinstall Microsoft Photos from Scratch

Sometimes a fresh install is the only resolution. Reinstall your app via PowerShell:

  • Right-click the Start button and choose “Windows Terminal (Admin)”.
  • Type in the following: Get-AppxPackage *Photos* | Remove-AppxPackage.
  • Press “Enter” and upon completion, reboot your device.
  • Post-restart, reacquire Microsoft Photos from the Microsoft Store.

Re-register Windows Store Applications

Re-registering Windows Store applications can iron out any underlying issues:

  • Launch Windows Terminal as an administrator.
  • Type this command and press “Enter”: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}.
  • Wait patiently, then restart your device once completed.


By following these steps, you should effortlessly resolve the Microsoft Photos app crash on import in Windows 11, bringing back the joy of managing your digital photos with ease.

Frequently Asked Questions (FAQs)

What triggers crashes in the Microsoft Photos app?

Crashes in the Microsoft Photos app can result from outdated software, file corruption, or system conflicts during the picture importing process.

Can I update Microsoft Photos manually?

Yes, you can manually update the Microsoft Photos app by accessing the Microsoft Store and checking for updates under the “Library” section.

What role does the Windows Troubleshooter play?

The Windows Troubleshooter is a diagnostic tool designed to identify and solve various system-related malfunctions, such as those affecting the Windows Store Apps.

Is reinstalling Microsoft Photos a complex process?

No, reinstalling Microsoft Photos is straightforward. You can use Windows Terminal to remove and then reinstall the app via the Microsoft Store.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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