Resolving the ‘Microsoft Teams Not Showing Status’ Problem

Resolve the Microsoft Teams status not updating issue and get your status back to normal.

Microsoft Teams is integral to effective modern business communication. An accurate status indicator can streamline workflow efficiency, signifying availability, engagement in meetings, or the need for undisturbed work. When errors occur, such as the status not displaying correctly or freezing, it can interrupt professional rhythms. Below, we explore solutions to restore your Microsoft Teams status visibility, ensuring seamless team interactions.

These technical glitches can be bothersome, but the good news is they’re often easily remedied. For persistent issues, consulting the official Microsoft Teams website can provide additional assistance.

How to Fix the ‘Microsoft Teams Not Showing Status’ Problem

Refreshing the Settings.json File

  1. Navigate to File Explorer using Windows+E.
  2. Enter %appdata%Microsoftteams in the address bar.
  3. Activate the Hidden items option from the View tab.
  4. Locate the settings.json file, create a backup, then delete the original file.

Re-authenticating Your Microsoft Teams Account

  1. In Teams, click your profile icon.
  2. Select the “Sign Out” option.
  3. After a brief pause, re-enter your credentials to log in.
  4. Verify if your status updates correctly.

Clearing the Microsoft Teams Cache

  1. Use the shortcut Windows key + R to launch the Run dialog.
  2. Paste %appdata%MicrosoftTeams into the Run box and confirm with OK.
  3. Select all files in the folder and click the bin icon to delete them.

Repair and Reset the Microsoft Teams Application

  1. Access Settings > Apps > Installed apps, find Microsoft Teams, click the three-dot icon, and select Advanced options.
  2. In the Reset section, click “Repair” firstly, followed by “Reset” if needed.

Reinstalling Microsoft Teams

  1. Uninstall Teams via Windows Settings > Apps.
  2. After uninstallation, visit the Microsoft Store, find Microsoft Teams, and reinstall by clicking “Install“.

Updating Software

  1. Maintain current versions of your Windows operating system and the Microsoft Teams application.
  2. Updates often contain fixes for such recurrent bugs.


Wrapping up, these straightforward steps can reinstate your Microsoft Teams status, allowing you to communicate with your team effectively. Adhering to the above procedures will not just rectify the issue but also optimize your Microsoft Teams experience.


Q: How can clearing cache help with Microsoft Teams status display issues?

A: Clearing the cache removes stored app data that might be causing the display issue, allowing the app to refresh and function properly.

Q: What are the benefits of keeping Microsoft Teams and Windows updated?

A: Regular updates ensure you have the latest features and security patches, reducing the likelihood of encountering bugs like the status display problem.

Deploying these solutions will help maintain the functionality of Microsoft Teams within your organizational framework, ensuring a productive and collaborative work environment.

Why is my Microsoft Teams not updating my status?

Microsoft Teams generates cache files to enhance performance. However, when these files become corrupted, they can prevent the app from functioning correctly, including updating your status. To resolve this issue, clear the cache in Microsoft Teams to refresh the app and enable your status to display accurately.

What can I do if my Teams status is not syncing with Outlook?

To ensure synchronization between Microsoft Teams and Outlook, start by confirming that the Teams application is active on your device. The presence feature in Outlook hinges on the continuous operation of Teams. Additionally, verify the synchronicity of the email address used in Outlook with the sign-in address for Teams, as discrepancies can result in display issues for the status feature.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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