Struggling with the ‘Prime Video Picture-in-Picture not working’ on your Android or iOS device? Picture-in-Picture (PiP) is an excellent feature that allows you to multi-task while watching your favorite shows. Here’s a troubleshooting guide to fix the issue and get back to enjoying seamless streaming on Amazon Prime Video.
Initiate a Device Restart
Start off with a simple yet effective step: restart your device. This can resolve minor glitches, refresh your system, and establish a fresh connection with Amazon’s servers.
Verify Your Subscription Status
Ensure your Amazon Prime subscription is active. An inactive or lapsed subscription could be why PiP isn’t working. Check your account status online to manage your subscription.
Assess Your Internet Connectivity
Robust internet is crucial for streaming. Verify your connection’s stability and perform a speed test. If issues persist, try resetting your router or toggling airplane mode to reset your mobile network’s connectivity.
Update Prime Video App
Obsolete app versions can hinder functionality. Make sure the Prime Video app on your device is up to date by checking for updates in the Play Store or App Store.
Reinstall the App
If updating doesn’t help, consider uninstalling and then reinstalling the Prime Video app. This can often iron out any hidden issues within the app’s installation files.
Disable VPN Services
VPNs may interfere with content licensing, leading to streaming issues on Prime Video. Disconnect from your VPN and try streaming again to see if PiP functionality returns.
Explore Alternative Browsers
If all else fails, attempting to use Prime Video on a different browser might bypass the PiP issue, ensuring your viewing is not hampered.
Conclusion
Navigate through these troubleshooting steps to address the Picture-in-Picture malfunction on Prime Video. Happy streaming on your Android or iOS device!
Frequently Asked Questions (FAQs)
Q: What can I do if my Amazon Prime Video PiP feature isn’t working?
A: Troubleshoot by restarting your device, verifying your subscription, checking internet connectivity, updating or reinstalling the app, disabling VPNs, and considering another browser.
Q: How can I ensure my Prime Video app stays functional?
A: Regularly update the app, maintain an active subscription, and ensure a stable internet connection for the best Prime Video experience.
Note: The instructions provided are based on a generalized understanding of the streaming platform and may not rectify every unique situation. For persistent issues, consider reaching out to Amazon Prime Video’s customer support for personalized assistance.
