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With the introduction of SharePlay in iOS 15, you can host a FaceTime viewing party to stream movies and TV shows together with your friends and family. In addition to binge-watching, you can also use it to host a game party, listen to music together, and even exercise with your friends. Thanks to synchronized playback controls, SharePlay ensures that each video call participant has the desired control to pause, skip and fast-forward the stream.
While this feature is reliable for smooth playback, it also has its drawbacks and annoys first-time users. Therefore, it makes sense to talk about the best tips and tricks to fix “SharePlay not working” issue in iOS 15.
How to fix ‘SharePlay not working’ issue on iPhone
Check your iOS version
- Go to Settings → General → About.
- Check the software version.
- If it’s iOS 15.1 or higher, continue to the next step. Or go back to General → tap Software Update. If an update is available, select Download and install. Once the installation is complete, check SharePlay to see if it is working.
Make sure SharePlay is enabled
- Open Settings → FaceTime.
- Scroll down to SharePlay.
- Activate SharePlay.
- Also, enable automatic SharePlay for music and TV.
Check the app you’re using
The next step is to check if SharePlay is not working for a specific app or not working at all. So try to use any other app or share screen. If the issue is app-related, here’s what to check. Does the app support SharePlay?
In addition to Apple apps like Apple Music and Apple TV+, SharePlay is also available for a variety of apps from Disney+ to Twitch! Subscription issues: All FaceTime participants must have an active subscription to the app being shared. This is done to prevent illegal sharing, so make sure everyone on the call is logged into your app.
Check another participant’s device
SharePlay is a two-way street. Along with an active subscription, the other participants must also have an Apple device, i.e. running iOS 15.1, iPadOS 15.1, or macOS Monterey. Also, make sure SharePlay is enabled on your device. You can also call someone else to confirm if the problem is with you or their end.
And if it is the other extreme, feel free to share this article with them and help them solve the problem. Notably, while you can now FaceTime with an Android or Windows user, SharePlay isn’t part of the equation, and the feature is currently limited to the Apple ecosystem.
Disable and re-enable FaceTime on iPhone
In a way, this is like restarting FaceTime and it can clear any misconfigurations or errors that prevent SharePlay from working properly.
- Open Settings → FaceTime
- Turn off FaceTime.
- Activate it after a few seconds/minutes.
Hopefully, ShareTime should be running smoothly. If not, let’s move on to the next step.
Sign out and sign in to FaceTime
- Open Settings → FaceTime.
- Tap Apple ID and Sign Out.
- After a minute, sign back in.
Reset network settings
- Open Settings → General.
- Scroll down to the bottom and tap Transfer or Reset iPhone.
- Tap Reset and Reset All Settings.
- Enter your passcode and touch Reset all settings to continue.
Final words: How to Fix ‘SharePlay Not Working’ issue on iPhone
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