If you’ve encountered a frustrating crash issue with Telegram on your Windows 10 or Windows 11 PC, don’t worry. This guide is specifically designed to help you understand and fix the problem with clear and updated solutions that cater to both Windows 10 and the latest Windows 11 operating systems. Keep reading to get your Telegram app running smoothly again!
Diagnosing and Fixing Telegram Crash Issues on Windows
Despite Windows 10 and Windows 11 being robust operating systems with a wide range of features and software availability, users may sometimes experience crashes and bugs. A common culprit of such inconveniences can be the popular messaging application, Telegram. Here are some key strategies to tackle the crash issue on your Windows PC.
Enable Compatibility Mode
If you’re on a Beta release or an Insider build of Windows 11/10, application compatibility issues can arise. Running Telegram in compatibility mode can often resolve these unforeseen errors:
- Create a desktop shortcut for the Telegram app.
- Right-click on the shortcut icon and select ‘Properties’.
- Go to the ‘Compatibility’ tab.
- Tick the ‘Run this program in compatibility mode for:’ checkbox.
- Choose a previous version of Windows, like Windows 8, from the dropdown menu.
- Confirm with ‘OK’ and try launching Telegram again.
Switch to the Portable Version
Telegram’s portable edition can be a great workaround, as it doesn’t require installation and circumvents installer issues. Download it from Telegram’s official site at desktop.telegram.org by selecting ‘Portable version.’
Opt-Out of Beta Releases
Beta versions can be unstable. If Telegram opens briefly before crashing, consider leaving the beta channel:
- Access the settings through the hamburger menu in the app’s top-left corner.
- Navigate to ‘Settings’ > ‘Advanced’.
- Turn off ‘Install beta versions’.
Investigate VPN and Proxy Settings
Occasionally, a VPN or proxy conflict can hinder Telegram’s internet connectivity, resulting in crashes or loading issues. It’s worth deactivating these services temporarily to test if they’re at fault.
Comprehensive Reinstallation
Corrupt system files within the Telegram app can be tricky to repair. If you’ve suffered malware attacks recently, a clean reinstall might be necessary. Remember to erase any remaining app files, potentially using specialized software like Revo Uninstaller for thoroughness.
Approach the Web Version as a Quick Fix
When all else fails, or you need immediate access, Telegram’s web interface is a solid alternative. Accessible at web.telegram.org, it allows for swift messaging right from your browser.
Conclusion
This article aimed to demystify the troubleshooting process for recurrent Telegram crashes on your Windows 10 or Windows 11 PC. Following these steps should ideally restore normal functionality, allowing you to return to seamless chatting and sharing on this popular platform. Remember, keeping apps and operating systems up-to-date can prevent many such issues from arising in the first place.
FAQ
Q: Why is compatibility mode recommended for resolving Telegram crashes?
A: Compatibility mode is suggested as it allows older apps to run on newer versions of Windows by mimicking the environment of a previous operating system, which can resolve potential compatibility issues leading to crashes.
Q: What should I do if Telegram crashes even after trying all the solutions listed?
A: If Telegram continues to crash after attempting the suggested fixes, it might be helpful to reach out to Telegram support for further assistance or search online forums for users with similar issues for additional insights.
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