Resolving the WhatsApp Call Alert Issue When Your Device is Locked

Today, we dive into the common challenge faced by numerous WhatsApp users: missing call alerts when their phones are locked. Being one of the most favored messaging applications, WhatsApp’s seamless communication features are crucial to our day-to-day interaction. Yet, the convenience can be disrupted when calls go unnoticed due to notification issues.

We will dissect this predicament and offer you clear solutions to ensure your WhatsApp calls always reach you, even when your device is on standby. Let’s ensure you never miss an important call again, irrespective of your phone’s state.

Proven Methods to Ensure WhatsApp Calls Alert You Anytime

Deactivate Power Saving Modes

Power saving modes are designed to extend battery life, often at the expense of certain functionalities, like app notifications. Investigate your device settings:

  • Navigate to Settings > Battery and locate the Battery Saver option.
  • If enabled, you can switch it off or adjust its settings to prevent it from restricting WhatsApp.

Clear Cache and Force Stop WhatsApp

Persistent usage leads to accumulated cache data, which can sometimes hinder app performance, including the reception of notifications:

  • Go to Settings > Apps & notifications > See all apps > WhatsApp.
  • Tap on Force Stop and confirm to halt the app.
  • Under Storage and Cache, clear the cache to refresh the app’s background processes.
  • Relaunch WhatsApp and check if call notifications resume as normal.

Check Call Notifications Settings

Confirm that WhatsApp’s call notifications are properly configured:

  • Press and hold the WhatsApp icon and tap on App info (the ‘i’ icon).
  • Within Notifications, find the section for calls and toggle the notification setting off and on to reset it.

Update Google Play Services

A malfunctioning Google Play Services can disrupt app notifications. Although not directly searchable in Google Play:

  • Go to Settings > Apps > Google Play Services > App Details.
  • This shortcut takes you to the Play Store page where updates can be administered.

Reinstallation as a Last Resort

If all else fails, consider a fresh start:

  • Uninstall WhatsApp and reboot your phone.
  • Reinstall WhatsApp from the Google Play Store and set up your account anew.


In conclusion, fixing WhatsApp call notification issues when your phone is locked can be resolved through a few effective methods. With this guidance, stay constantly in touch without the anxiety of missed calls.


Q: What should I do if WhatsApp calls are still silent despite troubleshooting?

A: Verify that Do Not Disturb mode is not active on your device, ensure WhatsApp has the necessary permissions to override it, and check that the app is up to date.

Q: Is it safe to clear cache and data for WhatsApp?

A: Clearing cache is safe and can resolve many issues, but clearing data will log you out and may delete unsaved chats. Always back up your chats before clearing data.

By following these systematic approaches, your WhatsApp should alert you reliably, keeping you well-connected and responsive.

Editorial Staff
Editorial Staff
The Bollyinside editorial staff is made up of tech experts with more than 10 years of experience Led by Sumit Chauhan. We started in 2014 and now Bollyinside is a leading tech resource, offering everything from product reviews and tech guides to marketing tips. Think of us as your go-to tech encyclopedia!


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